TELKOM
NIKA Indonesia
n
Journal of
Electrical En
gineering
Vol. 12, No. 12, Decembe
r
2014, pp. 83
1
9
~ 832
5
DOI: 10.115
9
1
/telkomni
ka.
v
12i12.48
93
8319
Re
cei
v
ed O
c
t
ober 2
3
, 201
3; Revi
se
d Augu
st
7, 2014
; Accepte
d
Septem
ber 2, 2014
Study on the Evaluation Ability of Personalized
Information Service of Higher Vocational Library
XinJuan Zho
u, Meiy
ing Nie*
Ping
xian
g Co
ll
ege L
i
brar
y, Ji
ang
xi, Ping
xi
an
g 337
00
0
*Corres
p
o
ndi
n
g
author, e-ma
i
l
: NieMei
y
i
n
g@
163.com
A
b
st
r
a
ct
High
e
r voc
a
tio
nal l
i
br
ary pers
ona
li
z
e
d
servic
e, refe
rs to the user'
s
pref
erences, h
abits,
such
a
s
uni
que
re
quir
e
me
nts for
infor
m
ati
o
n
servic
e
s
, it is
ai
me
d a
t
hig
her v
o
cati
ona
l teac
hers
and
stud
ents i
n
th
e
teachi
ng, scie
n
t
ific researc
h
a
nd t
he
differe
n
t
needs
of a c
o
rresp
ond
in
g ty
pe of serv
ice.
T
he root of th
e
indiv
i
d
ual
i
z
e
d
service
is to r
e
spect th
e use
r
, the user
'
s
b
ehav
ior a
nd
h
abits, for the
u
s
er to sel
e
ct
mor
e
importa
nt reso
urces an
d pro
v
ide the
more
thoug
htful
s
e
rv
ice c
haract
e
ris
t
ics. F
r
om con
s
tructing th
e
hi
gh
vocational sc
hool
libr
a
ry per
sonali
z
ed service gu
arant
ee
system
, perfec
ting the
high vocational
sc
hool
library p
e
rso
n
a
l
i
z
e
d
s
e
rvice c
ontent an
d con
s
truct t
he high
vocation
al sch
ool li
brary p
e
rs
ona
li
z
e
d s
e
rvic
e
interacti
on
me
chan
is
m to pr
omote h
i
gh
er
vocatio
nal
libr
a
ry pers
ona
li
zed i
n
for
m
atio
n
service to
impro
v
e
efficiency. In t
he fin
a
l a
n
a
l
ys
is, the hi
gh v
o
cation
al sch
oo
l
library
pers
o
n
a
li
z
e
d
i
n
for
m
at
ion s
e
rvice
abi
lity
eval
uatio
n of first and seco
nd i
ndex, the res
u
l
t
is satisfactory.
Ke
y
w
ords
:
li
br
ary, person
a
li
zed infor
m
at
ion
service, eva
l
ua
tion ab
ility
Copy
right
©
2014 In
stitu
t
e o
f
Ad
van
ced
En
g
i
n
eerin
g and
Scien
ce. All
rig
h
t
s reser
ve
d
.
1. Introduc
tion
In re
cent yea
r
s, the
dom
e
s
tic m
any lib
rarie
s
to
stre
n
g
then the
pe
rson
alized inf
o
rmatio
n
servi
c
e sy
ste
m
developm
ent and re
se
arch, devel
o
p
ing the indi
vidualized inf
o
rmatio
n se
rvice
conte
n
t man
y
. Especi
a
lly in many hi
gher vocati
onal librari
es
from the tra
d
itional
sep
a
rate
function, p
a
ttern fo
r chan
g
e
in the
rea
d
e
r a
s
the
ce
n
t
er of the tea
c
he
rs and
stu
dents
coll
ecti
ng,
borro
wing,
readin
g
integ
r
ation "op
en
servi
c
e
m
o
d
e
. And g
r
ad
ually re
alize
its pe
rsonal
ized
servi
c
e l
e
vel. Com
pared
with foreig
n co
untrie
s
, t
he p
e
rsonali
z
e
d
i
n
formatio
n se
rvice i
s
the
la
ter
started. By the end of 199
9 [1-5],
the state ministry o
f
scien
ce a
n
d
technolo
g
y in supp
ort of th
e
"China
digita
l libra
ry de
monst
r
ation
system"
pr
oj
ect i
s
put f
o
rward in th
e digital li
brary
person
a
lized
servi
c
e
probl
ems; In
200
2, Tsin
ghu
a
u
n
i
v
ersity an
d T
s
ing
hua
tong
fang
spo
n
sored
by China
kn
o
w
led
ge infrastructu
re e
ngin
eerin
g,
namel
y CNKI engi
n
eerin
g, its fun
c
tion i
s
to pu
sh
one
of a
c
tive servi
c
e. Sin
c
e then
the hi
g
her vo
ca
tio
n
a
l
libra
ry g
r
ad
u
a
lly develop
e
d
an
d lau
n
ch
ed
their p
e
rson
a
lized i
n
form
ation
servi
c
e
system. At
pre
s
ent
our cou
n
try high
er v
o
catio
nal lib
rary
person
a
lized
information
servi
c
e ap
p
lication level
is low, service form i
s
relatively si
ngle.
Combi
ned
with the actu
al situation
in our
cou
n
t
ry, the high vocation
al
sch
ool lib
rary
person
a
lized
informatio
n service i
s
immi
nen
t, the sign
ifican
ce of great [6-10].
First of all, improve info
rmation reso
ur
ces d
e
velo
pment and
utilization efficien
cy.
Wheth
e
r in e
l
ectro
n
ic lite
r
ature, net
work dat
ab
ase, as well as i
n
equipm
ent and technol
o
g
y,
culture, hig
h
e
r vo
cation
a
l
libra
ry resource
s a
d
va
ntage
s a
r
e
other type
s of informat
ion
depa
rtment i
n
com
p
a
r
able.
Carry out the dee
p and
person
a
lize
d
informatio
n
servi
c
e, let the
cou
n
try's inve
stment retu
rn
s, let the libra
ry res
ource
s
can b
e
fully utilized, and b
o
th can give full
play to advantage
s of higher vo
catio
nal libra
ry
, and ca
n sati
sfy different users for lib
ra
ry's
individuali
z
ed
information
demand, th
e high voca
tional school
library is to optimize t
h
e
developm
ent and utilization
of
reso
urce
s of one of t
he effective method
s.
Secon
d
ly, it helps to b
e
tter
satisfy the ne
eds
of o
u
r
clients. Lib
r
ary
use
r
s
hop
e to have a
more p
e
rso
n
a
lize
d
inform
ation sp
ace, so that t
hey can d
e
ci
de a
c
cordi
ng to o
neself be fon
d
of
and to
jud
ge t
he imp
o
rta
n
ce of e
a
ch of t
he resou
r
ces.
Beca
use the
user itself i
n
formatio
n a
b
ility
differen
c
e, lib
rari
es ne
ed to provide pe
rso
nal
i
z
ed h
e
l
p use
r
, accu
rately and ra
pidly find your
need all ki
nd
s of informati
on. And the advantag
es
o
f
higher voca
tional boo
ks is rich in hum
an
and informati
on re
sou
r
ce
s, the digital libra
ry
and th
e developm
e
n
t of informa
t
ion techn
o
lo
g
y
,
stren
g
theni
ng
the vocation
al libra
ry use
r
s to p
r
ovide person
a
lized informatio
n
service of
abili
ty.
Evaluation Warning : The document was created with Spire.PDF for Python.
ISSN: 23
02-4
046
TELKOM
NI
KA
Vol. 12, No. 12, Decem
ber 20
14 : 8319 – 83
25
8320
High
er vo
cat
i
onal lib
rary
can th
rou
g
h
the indivi
du
alize
d
inform
ation service
,
satisfying t
h
e
different user'
s
inform
ation
need
s.
Finally, the i
ndividuali
z
ed
inform
ation
servi
c
e
is de
veloped
to m
eet the
nee
d
s
of th
e
developm
ent
of the high
vocation
al school lib
ra
ry it
self. Along
with the devel
opment of the
netwo
rk
and
the arrival
of the era
o
f
indivi
duatio
n, use
r
s to t
he re
qui
rem
ents of the
high
vocation
al school library grad
ually ch
ange. Now
u
s
ers no lo
ng
er pay attention to colle
ction
scale, in
stea
d of th
e hi
gh
vocatio
nal
scho
ol lib
ra
ry
is attentio
n t
o
de
man
d
satisfactio
n
. T
h
is
requi
re
s high
er vocatio
nal
library ch
an
ge se
rvic
e m
ode, acco
rdi
ng to the user'
s
req
u
ire
m
ents
and inte
re
sts’
active users
to provide p
e
r
so
nali
z
ed
inf
o
rmatio
n se
rv
ice, so
as to
con
s
oli
date the
positio
n of th
e hig
h
vocational
school
li
bra
r
y, stre
ngt
hen th
e d
e
velopment
of th
e hig
h
vocational
school lib
ra
ry.
2. Co
nstr
uc
ting
the
Hi
gh Voc
a
tio
n
al School
Librar
y
Personalized
Serv
ice Sec
u
rit
y
Sy
stem
2.1. Set up the Person
alized
Kno
w
l
e
d
g
e Serv
ice C
oncep
t
Personali
z
ed
kno
w
led
ge
servi
c
e is th
e dev
elopm
e
n
t of the informatio
n re
source
s
deeply, it i
s
a
kin
d
of
servi
c
e
co
ncept, a
nd its
core
i
s
to re
ade
rs a
s
the
cente
r
, t
o
de
mand
a
s
the
cente
r
, fully
embodi
ed
hu
manisti
c
care. Espe
cially
the comp
uter te
chn
o
log
y
and n
e
two
r
k
techn
o
logy d
e
velopme
n
t, the user'
s
info
rmation
req
u
i
r
eme
n
t incre
a
sin
g
ly, libraries ne
ed to f
a
ce
more
and m
o
re di
spe
r
sed
kno
w
le
dge, t
h
is requi
re
s t
hat the library
sho
u
ld b
e
fro
m
literature type
orga
nization i
n
to the kn
owledge o
r
ga
nization. K
nowl
e
dge servi
c
e
con
c
e
r
n i
s
throug
h the sta
f
f
kno
w
le
dge
a
nd comp
reh
e
n
sive a
nalysi
s
ability, the
use
of the ex
isting lite
r
ature or fin
d
s mo
re
document
s, selectio
n, re
se
t, and wo
rk
o
u
t new p
r
o
d
u
c
t kn
owl
edge
to solve p
r
a
c
tical p
r
obl
ems of
read
ers. Its value i
s
to p
r
o
v
ide rea
d
e
r
s
how m
u
ch
kn
owle
dge
co
ntent, and n
o
t to provid
e service
time or the
n
u
mbe
r
of
offe
r. The
r
efo
r
e,
it need
s to
b
e
in th
e th
ou
ght ide
a
m
o
re st
ren
g
then
the
peopl
e-o
r
ient
ed m
anag
em
ent con
c
ept
and
se
rvice
con
c
e
p
t, to
meet the
ne
ed of th
e p
e
ople,
arou
se p
eopl
e's initiative, play the pote
n
tial
of peopl
e as the sta
r
ti
ng point of all
the work.
2.2. Establis
h Personal Resourc
e
Sy
s
t
em
In the global netwo
rk tod
a
y
, the high vo
cation
al scho
ol library ne
e
d
s to become
a global
"netwo
rk li
bra
r
y" a mem
ber of the info
rm
ation
resources. Perso
nali
z
ed
re
so
urce
s info
rmation
is
the ba
si
s of
i
m
pleme
n
ting
the resource
s sh
ari
ng, a
n
d
do
not
have
the pe
rsonali
z
ed
info
rmati
on
resou
r
ces, will lose to th
e rea
der's a
ppeal,
will b
e
dro
w
n
ed
out in the vast amo
unt of
informatio
n, it is possibl
e to become inf
o
rmatio
n garbage. The
r
ef
ore, the hig
h
vocation
al school
libra
ry and
a
c
cordi
ng to t
he tea
c
hin
g
goal of, p
r
of
ession
al characteri
stics,
key disciplin
e, the
read
ers' characteri
stics an
d need
s, est
ablish their o
w
n do ho
use
directio
n an
d provide
service
dire
ction. Pla
nning a di
stin
ct per
sonality characteri
stic of the lib
rary collection system, build the
cha
r
a
c
teri
stics of li
bra
r
y re
sou
r
ces, tim
e
ly and
us
er
contact, if the
r
e are
con
d
itio
ns, b
u
t al
so
can
let the rea
d
e
r
to the scen
e
for the b
ook.
Borro
w cam
p
us
inte
rnal ne
twork conveni
ence
conditio
n
,
poste
d on the
Internet libra
ry bibliograph
ic ord
e
r in
formation, read
e
r
s can al
so a
c
cordi
ng to their
own needs, through the ne
twork or direct contact wit
h
the st
aff, recomm
end books; In the digital
age, we
sh
o
u
ld esta
blish
the high vo
cational sch
o
o
l
library i
s
sp
ecial the
digi
talization of t
h
e
resou
r
ces, i
n
formatio
n resource
s of
the
libra
ry, in
a sen
s
e,
i
s
a
d
a
taba
se re
so
urces.
The
r
ef
ore,
the hig
h
vo
cation
al
sch
ool lib
rary
should
highl
i
g
ht
the key discipline
s
a
nd
p
r
ofe
ssi
o
nal
characteri
stics. Will the
col
l
ecti
on
resources further proc
essing, make it has
practical application
value of the
prod
uct
s
, e
x
pand the
content of th
e
informatio
n
servi
c
e. Information resou
r
ce
system
pe
rso
nalized b
a
si
c prin
cipl
e, is
to do "I
have
no o
ne, I ha
ve all, all my
new,
ne
w m
e
fine". Espe
ci
ally to integrate onlin
e di
sorde
r
ed
i
n
formatio
n re
source
s,
utmo
st to meet t
he
person
a
lized
need
s of rea
d
e
rs.
2.3. Meet th
e
Needs o
f
Differen
t Reade
r
s to Indiv
i
duation
High
er vo
cat
i
onal lib
rary
servi
c
e i
s
o
b
ject
mai
n
ly for the
stu
dents, a
nd t
eachers'
sci
entific re
search pe
rson
nel,
sc
h
ool
p
e
rsonn
el. Te
ach
e
rs'
scien
t
ific re
sea
r
ch
perso
nnel
n
eed
not only the
discipline
of literature info
rmation,
al
so
need to rel
a
ted discipli
n
e
s of literatu
r
e
informatio
n. The
stude
nts to write a
resea
r
ch pa
per
or
re
sea
r
ch
al
so
nee
d to do
cu
m
ent
informatio
n, i
n
ad
dition,
student
s a
nd
more
pay
a
ttention to
the
so
cial life
an
d othe
r a
s
p
e
c
ts
of
the literatu
r
e
informatio
n. Accordi
ng t
o
the
servi
c
e
obje
c
t re
adi
ng tend
en
cy and d
e
ma
n
d
is
Evaluation Warning : The document was created with Spire.PDF for Python.
TELKOM
NIKA
ISSN:
2302-4
046
Study on the
Evaluation Ability of
Personalized Inform
ation Serv
ice of Higher…
(XinJuan Zhou)
8321
different, the
high vo
cation
al scho
ol lib
rary prov
ide
s
individual se
rvice
content also have ea
ch
empha
si
s. Fo
r hig
her vo
cat
i
onal
st
ude
nts read
ers, library individu
al
i
z
ed
se
rvice
'
s
main ta
sk i
s
t
o
establi
s
h a li
bra
r
y informa
t
ion re
sou
r
ce
navigati
on
system, and t
o
lead the
m
to use all ki
nd
s of
informatio
n reso
urce
s; Te
ach
e
rs'
sci
en
tific re
sea
r
ch
perso
nnel
o
f
highe
r voca
tional tea
c
hin
g
,
sci
entific re
search wo
rk
i
s
t
he main
fo
rce, mo
st
of them
not
onl
y bear the te
achi
ng ta
sk,
and
bear the
scie
ntific research task. T
hey
need
a l
o
t
of
and
a
wide
range
of info
rmation,
so th
at in
the previou
s
resea
r
ch results, the
new
probl
em
s an
d
create
ne
w
achi
evement
s; Out
s
ide
of
the
read
ers, the li
bra
r
y sh
ould
reflect the in
di
vidualiz
ed
service in the
inf
o
rmatio
n reso
urces shari
n
g
,
namely
coo
r
dination
u
s
e
all availabl
e
resou
r
ces in
side,
use the
mode
rn
Inte
rnet te
chn
o
lo
gy
platform to re
alize lib
ra
ry and libra
ry info
rmation resou
r
ce
s
sha
r
ing
betwe
en.
2.4. Crea
te Personali
zed
Serv
ice of Librarians
High
er vo
cati
onal lib
ra
ry in
the ability to
licen
se th
e ra
nge,
can
set
up
compl
e
te l
i
bra
r
ian
training
syste
m
, training content is: (1) Knowled
ge
trainin
g
, for subje
c
t librari
a
n
in the libra
ry
colle
ction
are
very familiar with, be
skil
lful in
u
s
e, can a
c
cording
to the requi
reme
nts of t
h
e
readers will
be effective i
n
format
ion from large, di
sorder, jumb
l
ed inform
ation
according to
certai
n
m
ode
sele
ction, re
set,
pro
c
e
s
sin
g
be
co
me su
bject re
ade
rs need
informat
ion
p
r
od
uct. So
read
ers n
o
m
a
tter when
a
nd whe
r
e to
use
wh
at
met
hod
can
ea
sil
y
obtain a
nd
use i
n
form
ation.
(2) Skill
s trai
ning, libra
rian
s sh
ould is th
e comp
reh
e
n
s
ive develop
ment of the personn
el, with a
foreign la
ngu
age, co
mput
er, libra
ry an
d inform
atio
n
kno
w
led
ge
and professi
onal kno
w
led
ge,
libra
rian
s sh
ould also le
arn mod
e
rn techn
o
logy in the higher vocational l
i
bra
r
y work link
utilization, especi
a
lly the network information
re
sou
r
ce
s devel
op
ment and utilization skill
s. (3
)
Emotional trai
ning, the
"pe
ople-ori
ented
" is the
sta
r
tin
g
poi
nt of the
work i
n
the
lib
rary, the
libra
ry
on the
on
e h
and to
the
re
ader to th
e "
peopl
e-o
r
ient
ed", the lib
ra
rian
also to
care,
care. T
he
libra
ry accord
ing to the librarian
s'
specialty, interest, their own c
o
n
d
itions, pay cl
ose attention
to
their d
e
velo
pment, an
d
to lead
th
em to
con
s
cientio
usly
study, improv
e all a
s
p
e
ct
s of
comprehensi
ve ability. (4
) Integrated
skills training,
traini
ng the
comprehensi
ve
ability of
the
librarians, meet an
emergency ab
ility, knowledge com
b
ination abilit
y, the purpose is to
develop
innovative se
rvice
s
, impro
v
e t
he person
a
lize
d
se
rvice
benefit.
3. Perfec
t Personalized Serv
ice Conte
n
t
3.1. Persona
lized Cus
t
o
m
Ser
v
ices
Und
e
r the n
e
twork envi
r
onment of p
e
rsonali
z
e
d
customi
z
ation
servi
c
e refers to the
provisi
on
of t
he
spe
c
ified
according
to t
he u
s
e
r
'
s
info
rmation
ne
ed
s to
provide
more
in
pla
c
e
of
informatio
n d
e
mand, at th
e sam
e
time
it is
also a
kind of
culture perso
nality and gui
de the
deman
d of a
kind of info
rmation service. The
re
ade
r ca
n a
cco
rd
their interest
s, hobbi
es
a
nd
deman
d, in a spe
c
ific sy
stem function a
nd se
rvic
e fo
rm, set your p
e
rsonali
z
e
d
p
age, namely, to
establi
s
h
pe
rson
al bo
okca
se. Th
e lib
ra
ry to prov
id
e u
s
ers
with
aca
demic re
se
arch m
a
terial,
a
n
d
some
comm
on se
rvice
website
can
o
n
ly provide t
o
the
u
s
er g
eneral info
rm
ation, such
as
weath
e
r fore
ca
st, news, e
t
c., can't me
et a full
rang
e of informati
on nee
ds. Especi
a
lly can
not
meet the sp
ecific
scie
n
tific re
sea
r
ch perso
n
nel su
bject professional kn
owl
e
dge nee
ds, the
libra
ry person
a
lize
d
se
rvice
web
s
ite on
ce
launched
by the use
r
'
s
attention. The A
m
eri
c
an lib
rary
as
ea
rly a
s
in
199
7
bega
n
to my lib
rary
proje
c
t
devel
opment, i
s
no
w h
und
red
s
o
f
libra
ry o
pen
ed
this se
rvice. At prese
n
t d
o
mesti
c
existi
ng Ch
i
n
e
s
e
aca
demy of sci
en
ce
s, the national scie
nce
digital library,
Hain
an u
n
iversity lib
rary,
Xiamen u
n
ive
r
sity, Zhejia
n
g
university libra
ry and l
a
u
n
ch
My library pe
rson
alized service, the use
r
can from
the
library net
wo
rk to provide
all of the libra
ry
digital re
so
urce
s, to sele
ct the de
sire
d info
rmatio
n
orga
nization
to their own web
pag
e
s
,
establi
s
hi
ng p
e
rsonal d
a
tab
a
se for futu
re
access
3.2. Persona
lized Search
Serv
ice
Personali
z
ed
custo
m
ization se
rvice is libra
ria
n
s
according to
the use
r
s' differen
t
informatio
n
need
s, from
the Intern
et or a
datab
ase
que
ry i
n
formatio
n, and th
roug
h
the
scree
n
ing, do
wnlo
ad etc
storag
e to a sp
ecific d
a
t
aba
se for the
user to use, it belong
s to a m
o
re
prima
r
y personali
z
ed
service. the co
mputer
so
ftware h
a
s b
e
e
n
desi
gne
d to provide
su
ch
servi
c
e. In
th
e servi
c
e
pro
c
e
ss,
also
ca
n th
roug
h the
study
of the
deman
d
of re
aders ho
bbie
s
,
usa
ge and
so on, in the intera
ction in
the pro
c
e
ss
of judgment, whi
c
h rel
a
ted
to adjust their
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Vol. 12, No. 12, Decem
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14 : 8319 – 83
25
8322
informatio
n n
eed
s, an
d
a
c
curately
gra
s
p th
e i
n
formation
user'
s
in
dividual
need
s, a
d
ju
st the
Angle of se
rvice
s
and
cont
ent
3.3. Persona
lized Re
com
m
endation
"Push" type
informatio
n service i
s
a
n
importa
nt form of pe
rso
nalized servi
c
e. It is
according to
use
r
s
with ret
r
ieval co
nditi
on, the re
sou
r
ce of the lat
e
st relate
d in
formation tim
e
ly
notify the u
s
e
r
of
a
kin
d
of
informatio
n
service
mo
de.
The
pro
c
e
s
s i
s
g
ene
rally, fi
rst
of all
by th
e
use
r
in
put yo
ur p
e
rso
nal fi
les
and
nee
d
to find info
rmation, then
the compute
r
or
staff on
the
Internet or da
tabase
in
the relev
ant se
arch, regul
ar
u
s
ers
to se
nd
th
e late
st relevant informatio
n.
At prese
n
t the information
delivery can
be divi
ded into two kind
s: one kind is
by means of
E-
mail, and rel
y
on artificial
particip
a
tion
in the
information pu
sh
service;
ano
ther kin
d
is the
intelligent
sof
t
ware f
u
ll aut
omation of in
format
ion pu
sh servi
c
e.
P
e
rsonali
z
e
d
recom
m
en
dati
o
n
can a
c
cordin
g to the requi
reme
nts of custome
r
s,
providing pe
rso
nalized information re
sou
r
ce
s,
and
can track u
s
ers a
b
o
u
t informatio
n, in ord
e
r t
o
provid
e u
s
ers with dyn
a
mic info
rma
t
ion
servi
c
e. The
Chin
ese aca
demy of scie
n
ce
s such as
librarie
s
u
s
e
this model to carry out joint
we
stern
jou
r
n
a
l title si
de
service,
Chi
n
e
s
e
academ
y
of scien
c
e
s
S
hang
hai lite
r
a
t
ure info
rmati
on
cente
r
to ca
rry out new bo
ok informatio
n delivery.
4. Cons
truc
ting the Indiv
i
dualized Ser
v
ice Interacti
on Mecha
n
is
m
Rea
der
se
rvice
work i
s
th
e startin
g
poi
nt of
all the high vo
cation
al scho
ol library wo
rk
and h
o
me to
return to, the
libra
ry wo
rk i
n
high vo
cati
onal
school li
bra
r
y re
ade
rs as th
e go
al, the
final pu
rpo
s
e
is to fo
r the
teach
e
rs a
n
d
stude
nt
s to
provide
co
mp
rehe
nsive
qu
ality servi
c
e
s
, to
provide
sati
sfactory
se
rvice for tea
c
he
rs an
d stu
dent
s. In order to
achi
eve this
purp
o
se, the
high
vocation
al school lib
rary i
s
fully analyzed differe
nt use
r
'
s
inform
ation nee
ds;
unde
rsta
nd t
heir
own
pe
rsonal
ized
re
qui
rem
ents, a
s
well
as th
e
la
w
of
their info
rmati
on n
eed
s. Fi
nd the
de
ma
nd
point, so a
s
to provid
e the
servi
c
e of sp
ecific ai
m,
that is a kin
d
of
to the
read
er as the cente
r
of
the main se
rv
ice.
In high
er vo
cational
colle
g
e
library
se
rvice, to
build
the lib
ra
ry an
d the
rea
d
e
r
s a g
ood
intera
ctive rel
a
tionship bet
wee
n
, on the one ha
nd,
the libra
ry to the maximum to unde
rsta
nd
the
need
s of the
read
ers, so a
s
to satisfy the dema
nd
of
read
ers, On t
he othe
r ha
n
d
the library
and
to actively guide re
ade
rs to participat
e in the lib
ra
ry con
sci
ou
sness of the work, in ord
e
r
to
reali
z
e th
e li
bra
r
y an
d
re
aders mutual
influen
ce
an
d p
r
omote
e
a
ch
othe
r. T
herefo
r
e,
hig
her
vocation
al lib
rary
sho
u
ld ta
ke the
app
ro
priate
way to
comm
uni
cate
with re
ade
rs,
and
kno
w
th
eir
need
s an
d provide them with feasible
solution
s. Strengthen the
co
mmuni
cation
with re
ade
rs
not
only is for tea
c
he
rs and
stu
dents to
provide hig
h
qu
ality servi
c
e, which i
s
al
so the
need
of libra
ry
to achieve its own develo
p
m
ent need
s. At this st
age it seems, be
cause of the high vocation
a
l
school
library
pe
rsonali
z
ed
se
rvice i
s
a
relatively
ne
w field, but
also in
gradually
mature
stag
e,
less expe
rien
ce, so the hi
gh vocational
school lib
ra
ry in carrying
out the indivi
duali
z
ed
se
rvice
more
sho
u
ld
pay attention
to the comm
unication bet
wee
n
the rea
der an
d co
m
m
unicate, stri
ve
for the se
rvice work on n
e
w
step.
5. Data
Anal
y
s
is
Acco
rdi
ng to the data obtai
ned, ba
sed o
n
t
he prin
cip
a
l comp
onent
analysi
s
to de
termine
the se
con
d
a
r
y index wei
ght of highe
r vocati
on
al
library pe
rsonali
z
ed info
rmation
se
rvice
cap
a
city cal
c
ulation. Its co
mputation formula is a
s
follows:
AQ1=Q1*0.8
78+Q2*0.9
07
+Q3*
0.866
AQ2=Q4*0.8
77+Q5*0.9
24
+Q6*
0.778
AQ3=Q7*0.8
99+Q8*0.8
14
+Q4
2
*0.72
9
AQ4=Q9*0.8
73+Q10*
0.91
3+Q
11*0.8
8
0
AQ5=Q12*
0.904
+Q1
3
*0.8
08+Q50*
0.72
0
AQ6=Q14*
0.736
+Q1
5
*0.9
14+Q16*
0.82
7
AQ7=Q17*
0.941
+Q1
8
*0.9
30+Q19*
0.87
0
AQ8=Q20*
0.899
+Q2
1
*0.8
99
AQ9=Q22*
0.834
+Q4
8
*0.8
88+Q49*
0.91
4
AQ10
=Q23
*0
.755+Q36*
0.856
+Q3
8
*0.8
37
Evaluation Warning : The document was created with Spire.PDF for Python.
TELKOM
NIKA
ISSN:
2302-4
046
Study on the
Evaluation Ability of
Personalized Inform
ation Serv
ice of Higher…
(XinJuan Zhou)
8323
AQ11
=Q24
*0
.848+Q25*
0.857
+Q2
6
*0.9
20
AQ12
=Q27
*0
.870+Q28*
0.875
+Q2
9
*0.8
67
AQ13
=Q41
*0
.721+Q46*
0.865
+Q4
7
*0.8
92
AQ14
=Q43
*0
.773+Q44*
0.948
+Q4
5
*0.7
95
AQ15
=Q30
*0
.912+Q31*
0.853
+Q3
2
*0.8
02
AQ16
=Q33
*0
.898+Q34*
0.885
+Q3
5
*0.9
04
AQ17
=Q37
*0
.836+Q39*
0.936
+Q4
0
*0.8
18
The a
bove i
s
the hig
h
vocational
schoo
l lib
ra
ry pe
rsonali
z
ed i
n
formation
servi
c
e ability
evaluation
system of se
co
ndary ind
e
x score cal
c
ul
ation formul
a, which u
s
e Q to
represent ea
ch
indicator vari
able, acco
rdi
ng to the pro
b
lem of t
he serial nu
mbe
r
from the 25th
- Q50, total fifty
variable
s
,
co
rre
sp
ondi
ng t
o
the p
r
o
b
le
m of fifty. AQ
on
beh
alf
of the hig
h
v
o
catio
nal
sch
ool
libra
ry perso
nalized information service ability
evaluation sy
ste
m
of second
ary index score,
inclu
d
ing AQ
1 - AQ17, 17
variable.
Accordi
ng to
the data anal
ys
is
method and calculati
on
fo
rm
ula, the use of SPSS13.0
statistical results, the statis
tical cal
c
ul
ation, get re
sults in the pap
er are as follo
ws:
5.1. Seconda
r
y
Index Statistical Analy
s
is of the
Re
sults
Acco
rdi
ng to
the cal
c
ul
atio
n formul
a of i
ndex
, get hig
her vo
cation
a
l
libra
ry perso
nalized
informatio
n service a
b
ility evaluati
on in
dex system o
f
seco
nda
ry i
ndex scores,
whi
c
h is ju
st as
Table 1.
Table 1. Anal
ysis of Secon
dary Index
Mean
Standard
deviati
on
User needs kno
w
ledg
e acquisitio
n
8.0814
2.23940
Kno
w
ledge sourc
e
selection and control
6.1017
2.23238
The social invent
or
y
7.3938
2.01739
Technical support ability
6.5956
1.96531
The abun
dance
of know
led
ge di
mension
8.6104
2.40786
Information r
e
veal depth
8.5709
2.48169
Information ability
8.2881
2.46983
Information asso
ciation ability
8.6629
2.40847
Information o
r
ga
nization ability
8.5404
2.42012
Information learn
i
ng ability
8.4390
2.352
Depth anal
y
s
is a
b
ility
7.9318
2.52097
Innovation ability
7.6554
2.70848
Information devel
opment abilit
y
7.8089
2.67692
Service mode diversification
7.9317
2.22940
The service function completeness
7.8792
2.06537
Service platform for ease of use
8.0752
2.34029
Emotional move into
7.8896
2.25626
The a
bove-m
entione
d a
s
se
con
dary in
dexes
user
e
v
aluation
sco
r
es. Ave
r
ag
e
is the
averag
e of
th
e sco
r
e
ea
ch
index. Standa
rd
deviation
said u
s
e
r
to
th
e ind
e
x evalu
a
tion diffe
ren
c
e
size, stand
ard deviation di
fference is no
t big.
5.2. First Cla
ss index Sta
t
istical Anal
y
s
is of the Results
To evaluate the individuali
z
ed
servi
c
e, will in
fluen
ce
the individuali
z
ed
servi
c
e factor t
o
carry on the
analysi
s
, so a
s
to better
grasp th
e ch
ara
c
teri
stics an
d
laws
of pe
rsonali
z
ed
se
rvice,
formulate sci
entific evalua
tion indicato
r sy
stem of knowl
edge m
anag
ement b
a
se
d on hig
her
vocation
al lib
rary
perso
nal
ized
service i
s
m
a
in
ly co
mposed of service
pe
rso
nnel by
a ce
rtain
way an
d the
techn
o
logy, the literatu
r
e i
n
formatio
n
re
sou
r
ces fo
r f
u
rthe
r processing, in
ord
e
r to
form a
ce
rtai
n kn
owl
edg
e
achi
evement
s (or
pro
g
ra
m) to me
et the ne
ed
s
of the
user process,
and i
n
the
dig
i
tal network
e
n
vironm
ent of
ten requi
re
wi
th
the aid of mode
rn network
fa
cilities
a
nd
information
system to
com
p
lete the aut
hor refe
rence the eval
uation meth
od of
the
index will be
highe
r vocational library
person
a
lize
d
se
rvic
e e
v
aluation co
ntent is div
i
ded into th
e
individuali
z
ed
service sati
sfaction, perso
nalized
se
rvi
c
e pe
rsonn
el
eval
uation a
nd perso
nali
z
ed
servi
c
e envi
r
onment evalu
a
tion three a
s
pect
s
.
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Vol. 12, No. 12, Decem
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14 : 8319 – 83
25
8324
5.2.1. Perso
n
alized Serv
ice Satisfac
tion
Personali
z
ed
se
rvice fo
r t
he ne
ed
s of
the user
or t
he different service
differe
nt ways,
provide
s
to th
e user
se
rvice re
sults fo
rm is al
so diff
erent. Th
e re
sults m
a
y be
tangible lite
r
a
t
ure
form, al
so
m
a
y be th
e
di
gital file o
r
databa
se
form an
d rand
o
m
conversati
ons o
r
le
ave
a
messag
e, but
also may b
e
prop
osals
no
matter whi
c
h
kind of form is finally
all to meet the user's
need
s, a
nd
knowl
edge
i
s
t
he e
nd
re
sult
of the
pe
rso
nalized
se
rvice p
r
oje
c
ts. "A
ll for th
e
rea
d
e
r
satisfa
c
tion" person
a
lized servi
c
e
of un
iversity lib
rary is the
sta
r
ting p
o
int an
d
end
-result. Th
e
results me
et the need
s of
the user h
o
w
deg
ree,
a
nd finally received effect how, this i
s
the
importa
nt con
t
ent of person
a
lize
d
se
rvice
evaluation.
5.2.2. Indiv
i
d
u
alized Serv
ice of Pers
on
nel Ev
aluation
Based
on
t
he
kno
w
le
dg
e ma
nage
m
ent of u
n
ive
r
sity lib
rary
person
a
lized
se
rvice
comp
ared
with the tra
d
itio
nal literatu
r
e
informatio
n
service
of the
bigge
st difference lie
s in: i
t
is
not ju
st sim
p
ly provid
e ready
-m
ade
document
s o
r
info
rmation
,
more i
m
po
rtant is in f
u
lly
unde
rsta
nd t
he u
s
e
r
'
s
case, widely
coll
ect info
rmatio
n, and
ca
rri
e
s
o
n
the
anal
ysis,
scree
n
i
ng,
pro
c
e
ssi
ng
a
nd
re
stru
ctured into
ne
w
kno
w
le
dge
p
r
odu
cts o
r
scheme, i
n
o
r
d
e
r to
solve t
h
e
use
r
'
s
a
c
tual
problem,
satisfy the
n
eed
s of
ou
r clie
nts. In
the net
wo
rk with
the
rapid
developm
ent
of informatio
n tech
nology
today, as a
dire
ct user-o
riented, di
rectl
y
into the user
kno
w
le
dge
activities, to sol
v
e pra
c
tical p
r
oble
m
s
fo
r th
e user
perso
n
a
lize
d
service
perso
nnel
are
endo
we
d
with
multiple
iden
tities, they a
r
e both
u
s
e
r
p
e
rsonali
z
e
d
service
of th
e
partici
pant
s,
but
also the o
r
g
anizers of the informatio
n
resour
ce
s i
n
formatio
n p
r
ovide
r
s, o
r
informatio
n u
s
e
navigator
an
d inform
ation
cog
n
it
ive ed
ucato
r
s. T
h
is is the in
dividualized
servi
c
e p
e
rson
nel
put
forwa
r
d hi
gh
er reque
st. So for the univ
e
rsity
library person
a
lized servi
c
e
eval
u
a
tion
sh
ould be
from thei
r
kn
owle
dge
st
ru
cture
a
nd
pro
f
essi
onal
tech
nical
ability a
nd
com
p
re
he
nsive
quality
and
variou
s a
s
pe
cts, and
etc.
University library perso
nali
z
ed
se
rvice b
y
individual light to compl
e
te,
but al
so o
n
th
e team,
so th
e evaluatio
n
of the i
ndivid
ual at the
sa
me time al
so
need t
o
the
whole
personnel
all
o
cation and service team unity
cooperation
abili
ty,
knowl
edge update
ability
evaluation.
5.2.3. Requir
es Indiv
i
dualized Serv
ice
En
v
i
ronment
Service envi
r
onment is th
e university libr
a
r
y's devel
oping the in
dividualized
servi
c
e
foundatio
n an
d premi
s
e, directly related t
o
the qualit
y of service. To
achieve to satisfy the rea
der
requi
rem
ent
"must ad
apt to the situati
on, t
he esta
blishm
ent of
adapt to the
deman
d of the
read
ers se
rvice enviro
n
me
nt.
Environm
ent
shall
i
n
cl
ude suita
b
le
f
o
r perso
nali
z
ed servi
c
e of the
libra
ry, more
importa
nt is the individ
u
a
lize
d
se
rvi
c
e syst
em. It inclu
d
e
s
net
work
cle
a
r, o
pen,
degree of saf
e
ty. Knowled
ge mana
gem
ent is the per
son
a
lized se
rvice system t
o
digital libra
ry
developm
ent
according to
use
r
n
eed
s a
nd u
s
e of
re
source
s a
nd d
e
velopme
n
t. It is a
colle
cti
o
n
of resou
r
ces
recomme
nde
d, con
s
ultin
g
servi
c
e
s
an
d
informatio
n retrieval for th
e integration
of
servi
c
e pl
atform. Its pu
rpo
s
e i
s
to lib
rary hetero
gene
ous
digital
re
sou
r
ces foun
dation, a
c
cordin
g
to the user'
s
profe
ssi
onal
cha
r
a
c
teri
stics and re
search interest
s, provide a
nd recom
m
en
d the
teachi
ng
re
search i
n
stitut
es
need
to
re
so
u
r
ces
and info
rmat
ion. Advan
c
ed net
wo
rk
an
d
informatio
n system is the
necessa
ry co
ndition
s
an
d person
a
lized servi
c
e ne
ce
ssary
h
a
rdwa
re
environ
ment.
So for the
net
work i
n
format
ion sy
stem
e
v
aluation i
s
to investig
ate
the network a
nd
informatio
n system evalua
tion.
5.2.4. Index Score
Acco
rdi
ng to
the cal
c
ul
atio
n formul
a of i
ndex
, get hig
her vo
cation
a
l
libra
ry perso
nalized
informatio
n service
ability
evaluat
ion i
n
dex syste
m
o
f
one
class i
ndex sco
r
e
s
,
whi
c
h i
s
ju
st
as
Table 2.
Table 2. Anal
ysis of First Index
Evaluation Warning : The document was created with Spire.PDF for Python.
TELKOM
NIKA
ISSN:
2302-4
046
Study on the
Evaluation Ability of
Personalized Inform
ation Serv
ice of Higher…
(XinJuan Zhou)
8325
The Me
an
said
avera
g
e
, Std. Deviation
said stand
ard De
viation.
Thro
ugh
the
cal
c
ulatio
n, the
score
by t
hat, Three of
indivi
duali
z
ed
se
rvice
of o
n
e
cl
ass in
dex
com
p
rehen
si
ve
scorin
g o
r
de
r ZC> ZT
>
ZV, namely t
hat users
to the
re
quirem
ents
of pe
rsonali
z
ed se
rv
ice
satisfa
c
tion
wa
s the hig
hest, pe
rson
alize
d
se
rvice perso
nnel
evaluati
on,
the last is the
person
a
lized servi
c
e
env
i
r
onment evalu
a
tion.
6. Result a
n
d Discus
s
High
er vo
cati
onal lib
rary p
e
rsonali
z
e
d
i
n
form
atio
n service
nee
d system
atic work, n
eed
many coo
r
di
nation, thu
s
forming
a b
e
n
ign inte
ra
cti
v
e ope
ration
platform.
Hi
gher vocatio
nal
libra
ry person
a
lize
d
inform
ation se
rvice
s
to it’s fo
r different reade
rs to pr
ovide targeted service
is
increa
singly,
taken for g
r
anted
by the favor fr
om
the masse
s
of users. In the network
environ
ment,
reali
z
e the h
i
gh vocatio
n
a
l
sch
ool lib
rary personali
z
e
d
informatio
n
servi
c
e shou
ld
prom
ote inte
rlibrary sha
r
ing. In additi
on to
stren
g
then hi
ghe
r vocation
al
libra
ry se
rvice
con
s
ciou
sn
ess, will the use
r
gro
w
in
g de
mand a
s
t
he l
i
bra
r
y in the future devel
op
ment goal
s; To
improve the
quality of librarian
s, cultiv
ate t
he personali
z
ed info
rmation se
rvice person
nel; To
establi
s
h efficient inform
ation feedba
ck me
ch
ani
sm, improve the quality of personali
z
ed
informatio
n service. A
c
cel
e
rating
the transfo
rmatio
n
of libra
ry se
rv
ice m
ode,
wh
ich i
s
to p
r
ovi
d
e
use
r
s
with hig
h
quality and
effective information se
rvices.
Ackn
o
w
l
e
dg
ements
Mrs. Z
han
g h
e
lps
us for th
e lang
uag
e, there
are oth
e
r collea
gue
s,
here
on, to th
ank. T
h
e
authors a
r
e g
r
ateful for the
anonymou
s
revi
ewe
r
s
who
made co
nst
r
uctive com
m
ents.
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iversit
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eop
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