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r
t
h
eir
b
u
s
in
ess
a
n
d
f
in
d
i
t
h
elp
f
u
l
f
o
r
t
h
e
w
o
r
k
i
n
g
i
n
t
h
eir
o
r
g
an
izatio
n
.
Kan
is
h
k
a
Sa
m
u
d
a
y
a
Nan
a
y
a
k
k
ar
a
et.
al
[
1
]
w
o
r
k
s
h
o
w
s
t
h
at
th
er
e
is
a
s
i
g
n
if
ican
t
i
m
p
ac
t
to
th
e
ac
h
iev
e
m
e
n
t
o
f
t
h
e
E
R
P
ex
ec
u
tio
n
v
e
n
t
u
r
e
i
f
E
R
P
u
s
a
g
e
g
r
o
u
p
co
m
p
r
i
s
es
o
f
h
i
g
h
n
u
m
b
e
r
o
f
E
ar
l
y
A
d
o
p
ter
s
(
o
r
s
u
p
er
io
r
o
p
in
io
n
lead
er
s
)
.
Kan
is
h
k
a
Sa
m
u
d
a
y
a
Nan
a
y
ak
k
ar
a
et.
al
[
2
]
w
o
r
k
s
o
n
th
e
co
n
s
tr
u
ctio
n
o
r
g
an
izatio
n
s
i
n
Sri
L
a
n
k
a
an
d
s
o
w
s
t
h
at
th
e
in
f
l
u
e
n
ci
n
g
f
a
cto
r
f
o
r
i
m
p
le
m
e
n
tatio
n
a
n
d
s
u
cc
es
s
f
o
r
an
E
R
P
i
s
n
o
t
o
n
l
y
t
h
e
I
T
f
ac
to
r
s
b
u
t
al
s
o
n
o
n
I
T
f
ac
to
r
s
al
s
o
in
f
l
u
e
n
c
e
in
t
h
e
s
elec
tio
n
.
T
h
e
f
ac
to
r
s
w
er
e
g
r
o
u
p
ed
i
n
to
Ma
j
o
r
f
ac
to
r
s
,
Mo
d
er
ate
f
ac
to
r
s
an
d
Mi
n
o
r
f
ac
to
r
s
.
I
t
is
a
ls
o
h
as
b
ee
n
o
b
s
er
v
ed
i
n
t
h
eir
w
o
r
k
th
a
t So
m
e
o
f
th
e
f
ac
to
r
s
t
h
at
u
s
u
all
y
p
er
ce
iv
ed
as i
m
p
o
r
tan
t i
n
t
h
e
s
elec
tio
n
s
t
ag
e
ar
e
ac
t
u
all
y
n
o
t
s
i
g
n
i
f
ica
n
tl
y
i
m
p
o
r
tan
t
in
th
e
E
R
P
i
m
p
le
m
e
n
tatio
n
p
r
o
ce
s
s
an
d
its
s
u
cc
es
s
[
3
]
.
A
cc
o
r
d
in
g
to
th
e
E
R
P
r
ep
o
r
t
o
f
2
0
1
5
o
n
e
o
f
th
e
f
ac
to
r
s
f
o
r
i
m
p
le
m
en
t
in
g
E
R
P
w
as
to
r
ep
lace
th
e
o
ld
E
R
P
o
r
leg
ac
y
s
y
s
te
m
s
to
n
e
w
E
R
P
s
y
s
te
m
s
.
I
t
i
s
also
r
ep
o
r
ted
th
at
m
o
s
t
o
f
th
e
m
a
n
u
f
ac
t
u
r
i
n
g
co
m
p
a
n
ie
s
h
a
v
e
i
m
p
le
m
en
ted
E
R
P
th
e
g
r
o
w
t
h
r
ate
is
in
cr
ea
s
e
d
f
r
o
m
2
7
p
er
ce
n
t
to
4
3
p
er
ce
n
t.
T
h
e
s
u
cc
ess
f
ac
to
r
s
o
f
th
e
E
R
P
i
m
p
le
m
e
n
tatio
n
w
as
le
s
s
s
in
ce
t
h
e
i
m
p
le
m
e
n
t
atio
n
to
o
k
m
o
s
t
o
f
th
e
ti
m
e
an
d
w
er
e
o
v
er
b
u
d
g
e
t.
[
4
]
A
cc
o
r
d
in
g
to
th
e
r
ep
o
r
t
b
y
P
an
o
r
a
m
a
C
o
n
s
u
lti
n
g
s
h
o
w
s
t
h
at
t
h
e
T
itan
s
o
f
E
R
P
v
en
d
o
r
s
s
u
c
h
as
S
A
P
,
Or
ac
le,
Mic
r
o
s
o
f
t
D
y
n
a
m
ics
o
r
I
n
f
o
r
E
R
P
s
o
lu
t
io
n
s
,
t
h
e
s
t
u
d
y
s
h
o
w
s
t
h
at
S
A
P
is
th
e
m
o
s
t
co
m
m
o
n
l
y
s
h
o
r
t
-
lis
t
ed
E
R
P
s
y
s
te
m
o
f
th
e
f
o
u
r
.
S
A
P
is
f
o
l
lo
w
ed
b
y
Or
ac
le,
M
icr
o
s
o
f
t
an
d
I
n
f
o
r
.
Ah
m
ed
J
.
A
lj
aa
f
et.
al
[
5
]
th
e
ir
s
tu
d
y
s
h
o
w
s
th
a
t
ch
a
n
g
e
m
an
ag
e
m
e
n
t
s
tr
ate
g
ie
s
‟
ar
e
i
m
p
o
r
tan
t
in
ad
o
p
tin
g
n
e
w
s
y
s
te
m
b
y
th
e
e
m
p
lo
y
ee
s
,
w
h
ic
h
r
ed
u
ce
s
s
ta
f
f
r
esi
s
ta
n
ce
b
y
clea
r
an
d
s
y
s
te
m
atic
i
m
p
le
m
en
ta
tio
n
o
f
E
R
P
.
W
ith
t
h
e
s
u
p
p
o
r
t
o
f
to
p
m
a
n
ag
er
s
,
f
ee
d
b
ac
k
m
a
n
ag
e
m
e
n
t
a
n
d
o
p
p
o
r
tu
n
itie
s
t
o
ch
an
g
e
p
la
y
s
an
i
m
p
o
r
tan
t
r
o
le
i
n
i
m
p
le
m
e
n
ta
tio
n
o
f
E
R
P
.
T
h
e
s
tu
d
y
tells
u
s
t
h
at
b
y
p
r
ac
ticin
g
tea
m
ap
p
r
o
ac
h
an
d
h
a
v
in
g
ch
a
m
p
io
n
tea
m
s
,
o
r
g
a
n
izatio
n
s
w
o
u
ld
b
e
ca
p
ab
le
o
f
cr
ea
tin
g
co
o
p
er
at
io
n
an
d
th
u
s
s
tr
en
g
th
en
ap
p
licatio
n
o
f
en
ter
p
r
is
e
r
eso
u
r
ce
m
a
n
ag
e
m
en
t.
H.
Gu
p
ta
et.
al
[
6
]
en
lis
te
d
th
r
ee
cr
itical
s
u
cc
es
s
f
ac
to
r
s
to
s
u
cc
ee
d
in
E
R
P
i
m
p
le
m
en
ta
tio
n
th
e
y
ar
e:
T
o
p
Ma
n
ag
e
m
e
n
t
r
esp
o
n
s
ib
le
f
o
r
th
e
en
tire
E
R
P
im
p
le
m
en
tatio
n
,
P
r
o
j
ec
t
Ma
n
ag
e
m
e
n
t
w
h
ic
h
f
o
c
u
s
es o
n
p
r
e
-
i
m
p
le
m
e
n
tatio
n
,
i
m
p
le
m
en
tatio
n
,
p
o
s
t i
m
p
le
m
en
ta
tio
n
p
h
ases
a
n
d
C
h
an
g
e
Ma
n
ag
e
m
e
n
t
w
h
ic
h
p
la
y
s
a
v
i
tal
r
o
le
i
n
i
m
p
le
m
en
t
in
g
E
R
P
.
T
h
ese
f
ac
to
r
s
w
er
e
e
v
al
u
ated
u
s
i
n
g
t
h
e
P
lan
-
Do
-
C
h
ec
k
-
A
ct
e
v
al
u
atio
n
m
e
th
o
d
w
h
ic
h
e
v
al
u
ated
ea
ch
p
h
a
s
e
o
f
i
m
p
le
m
en
ta
tio
n
in
th
e
P
r
o
j
ec
t
Ma
n
ag
e
m
e
n
t.
E
w
a
Z
ie
m
b
a
a
n
d
I
w
o
n
a
Ob
łąk
,
[
8
]
in
th
eir
p
ap
er
th
e
y
ex
p
l
ain
ed
th
e
n
atu
r
e
o
f
b
u
s
i
n
es
s
p
r
o
ce
s
s
m
a
n
ag
e
m
e
n
t,
esp
ec
iall
y
i
n
p
u
b
lic
ad
m
i
n
i
s
tr
a
tio
n
in
P
o
lan
d
.
T
h
e
y
g
r
o
u
p
ed
th
e
f
ac
to
r
s
i
n
to
th
e
f
o
llo
w
i
n
g
c
ateg
o
r
y
n
a
m
el
y
:
a.
Facto
r
s
r
elate
d
to
p
u
b
lic
p
r
o
cu
r
e
m
en
t p
r
o
ce
d
u
r
e;
b.
Facto
r
s
r
elate
d
to
g
o
v
er
n
m
en
t
p
r
o
ce
s
s
es
m
a
n
ag
e
m
e
n
t;
c.
Facto
r
s
r
elate
d
to
p
r
o
j
ec
t te
am
co
m
p
ete
n
ce
s
(
k
n
o
w
led
g
e
a
n
d
s
k
ill
s
o
f
t
h
e
p
r
o
j
ec
t te
am
r
elat
ed
to
i
m
p
le
m
en
ta
tio
n
o
f
i
n
f
o
r
m
atio
n
s
y
s
te
m
s
,
e
s
p
ec
iall
y
er
p
s
y
s
te
m
s
i
n
p
u
b
lic
ad
m
in
i
s
tr
atio
n
)
; a
n
d
d.
Facto
r
s
r
elate
d
to
th
e
p
r
o
j
ec
t
m
an
a
g
e
m
e
n
t.
Am
o
n
g
t
h
ese
t
h
e
i
m
p
o
r
ta
n
t
f
ac
to
r
is
th
e
p
u
b
lic
p
r
o
cu
r
e
m
en
t
p
r
o
ce
d
u
r
e.
L
eg
al
r
eg
u
lat
i
o
n
s
in
t
h
e
p
u
b
lic
p
r
o
cu
r
em
e
n
t
p
r
o
ce
d
u
r
e
m
ak
e
t
h
e
E
R
P
i
m
p
le
m
e
n
tatio
n
d
ela
y
d
u
e
to
p
r
o
lo
n
g
atio
n
o
f
t
h
e
p
u
r
ch
ase
a
n
d
also
th
e
i
m
p
le
m
en
tatio
n
t
i
m
e.
I
n
p
u
b
lic
ad
m
in
i
s
tr
atio
n
,
t
h
e
s
co
p
e
o
f
ch
a
n
g
e
s
is
q
u
ite
e
x
ten
s
i
v
e
a
n
d
m
ai
n
l
y
in
cl
u
d
es c
h
a
n
g
es i
n
g
o
v
er
n
m
e
n
t p
r
o
ce
s
s
es;
h
e
n
ce
t
h
e
ch
a
n
g
e
m
a
n
ag
e
m
e
n
t
f
ac
to
r
also
af
f
e
cts th
e
p
r
o
lo
n
g
atio
n
o
f
th
e
E
R
P
i
m
p
le
m
e
n
tatio
n
.
An
ar
ticle
b
y
Dap
h
n
e
R
ich
a
n
d
J
en
s
Dib
b
er
n
[
9
]
h
as
w
r
itte
n
th
e
i
m
p
ac
ts
o
f
p
o
s
t
i
m
p
le
m
en
ta
tio
n
p
h
a
s
e
o
f
E
R
P
s
y
s
te
m
.
T
h
e
y
h
av
e
co
n
s
id
er
ed
an
d
ad
ap
ted
all
th
e
elem
e
n
t
s
o
f
th
e
I
S
s
u
cc
e
s
s
m
o
d
el
s
f
o
r
th
e
p
o
s
t
i
m
p
le
m
e
n
t
atio
n
p
h
ase.
I
t
m
ai
n
l
y
tells
ab
o
u
t
th
e
v
ar
i
at
io
n
s
i
n
u
s
er
s
atis
f
ac
tio
n
.
T
h
e
o
v
er
all
Usef
u
l
n
es
s
o
f
t
h
e
E
R
P
i
m
p
le
m
en
tatio
n
lie
s
o
n
t
h
e
E
n
d
Use
r
Satis
f
ac
tio
n
(
E
US)
.
H1
: A
h
ig
h
er
d
eg
r
ee
o
f
Use
f
u
l
n
es
s
lead
s
to
a
h
ig
h
er
d
eg
r
ee
o
f
o
v
er
all
E
US.
P
.
T
.
Kale
et
al
.
[
1
1
]
Ven
d
o
r
s
n
ee
d
to
len
g
t
h
e
n
t
h
e
E
R
P
s
o
lu
tio
n
to
b
etter
m
ee
t
th
e
r
eq
u
ir
e
m
en
ts
o
f
SME
s
.
Si
n
ce
t
h
e
f
i
n
a
n
cial
r
es
o
u
r
ce
s
o
f
SME
s
ar
e
li
m
ited
,
th
e
co
s
t o
f
E
R
P
s
y
s
te
m
n
ee
d
s
to
b
e
f
u
r
t
h
er
r
ed
u
ce
d
.
SME
s
o
n
t
h
eir
p
ar
t
n
ee
d
to
ca
r
ef
u
ll
y
e
v
alu
a
te
th
eir
cu
r
r
e
n
t
I
T
s
y
s
te
m
s
a
n
d
d
o
cu
m
e
n
t
it
s
s
h
o
r
tco
m
i
n
g
s
.
T
h
e
y
d
is
cu
s
s
ed
th
e
i
s
s
u
es a
n
d
ch
alle
n
g
e
s
o
f
E
R
P
i
m
p
le
m
e
n
tatio
n
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ased
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2
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ated
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r
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m
A
l
-
T
a
m
i
m
i
,
“
Co
m
p
o
n
e
n
ts
a
n
d
A
n
a
ly
sis
M
e
th
o
d
o
f
En
terp
rise
Re
so
u
rc
e
P
lan
n
i
n
g
Re
q
u
irem
e
n
ts
in
S
m
a
ll
a
n
d
M
e
d
iu
m
En
terp
rise
s,
”
In
ter
n
a
ti
o
n
a
l
J
o
u
rn
a
l
o
f
El
e
c
trica
l
a
n
d
Co
m
p
u
ter
E
n
g
i
n
e
e
rin
g
(
IJ
ECE
)
Vo
l.
6
,
N
o
.
2
,
A
p
ril
2
0
1
6
,
p
p
.
6
8
2
~
6
8
9
IS
S
N:
2
0
8
8
-
8
7
0
8
.
[2
]
M
o
h
‟D
S
u
li
m
a
n
S
h
a
k
k
a
h
,
Kh
a
led
A
l
a
q
e
e
l,
A
li
A
l
f
a
g
e
e
h
,
Ra
h
m
a
t
Bu
d
iarto
,
“
A
n
In
v
e
sti
g
a
ti
o
n
S
tu
d
y
o
n
Op
ti
m
izin
g
En
terp
rise
Re
so
u
rc
e
P
lan
n
in
g
(ER
P
)
Im
p
lem
e
n
tatio
n
i
n
Em
e
rg
in
g
P
u
b
li
c
U
n
iv
e
rsity
:
A
l
Ba
h
a
Un
iv
e
rsit
y
Ca
s
e
S
tu
d
y
,
”
In
ter
n
a
ti
o
n
a
l
J
o
u
r
n
a
l
o
f
El
e
c
trica
l
a
n
d
C
o
mp
u
ter
E
n
g
i
n
e
e
rin
g
(
IJ
ECE
)
Vo
l.
6
,
N
o
.
4
,
A
u
g
u
st 2
0
1
6
.
[3
]
Ka
n
ish
k
a
S
a
m
u
d
a
y
a
Na
n
a
y
a
k
k
a
r
a
,
Nisa
n
k
a
Ku
su
m
siri,
P
ra
sa
d
P
e
re
ra
,
"
A
d
a
p
tatio
n
o
f
Diff
u
sio
n
o
f
In
n
o
v
a
ti
o
n
s
T
h
e
o
r
y
f
o
r
S
u
c
c
e
ss
f
u
l
ERP
I
m
p
le
m
e
n
tatio
n
"
,
I
n
ter
n
a
t
io
n
a
l
J
o
u
rn
a
l
o
f
C
o
mp
u
ter
S
c
ien
c
e
A
n
d
T
e
c
h
n
o
lo
g
y
,
IS
S
N :
0
9
7
6
-
8
4
9
1
(O
n
li
n
e
)
|
IS
S
N :
2
2
2
9
-
4
3
3
3
(
P
ri
n
t),
IJCST
V
o
l
.
7
,
Iss
u
e
1
,
Ja
n
-
M
a
rc
h
2
0
1
6
,
p
p
.
2
5
-
30
[4
]
Ka
n
ish
k
a
S
a
m
u
d
a
y
a
N
a
n
a
y
a
k
k
a
r
a
,
P
ra
sa
d
P
e
re
ra
,
A
so
k
a
P
e
re
ra
,
2
0
1
5
,
“
F
a
c
to
rs
In
c
o
m
p
a
ti
b
il
it
y
o
f
S
e
le
c
ti
o
n
a
n
d
im
p
le
m
e
n
tatio
n
o
f
ERP
S
y
ste
m
s
f
o
r
Co
n
stru
c
ti
o
n
Org
a
n
iz
a
ti
o
n
s
-
L
e
ss
o
n
s
f
ro
m
S
ri
L
a
n
k
a
,
”
In
ter
n
a
ti
o
n
a
l
J
o
u
rn
a
l
o
f
Co
m
p
u
ter
S
c
ie
n
c
e
An
d
T
e
c
h
n
o
lo
g
y
,
IJCST
,
IS
S
N
:
0
9
7
6
-
8
4
9
1
(On
li
n
e
)
|
IS
S
N
:
2
2
2
9
-
4
3
3
3
(P
ri
n
t),
Vo
l.
6
,
Iss
u
e
3
,
p
p
9
-
15
[5
]
A
P
a
n
o
ra
m
a
Co
n
su
lt
i
n
g
S
o
l
u
ti
o
n
s
Re
se
a
rc
h
Re
p
o
rt
2
0
1
5
,
P
a
n
o
ra
m
a
-
Co
n
su
l
ti
n
g
.
c
o
m
[6
]
CLA
S
H
OF
T
HE
T
ITANS
2
0
1
6
,
“
A
n
In
d
e
p
e
n
d
e
n
t
Co
m
p
a
riso
n
o
f
S
A
P
,
Ora
c
le,
M
icro
so
f
t
D
y
n
a
m
ics
a
n
d
In
f
o
r,
”
P
a
n
o
ra
m
a
-
Co
n
su
lt
in
g
.
c
o
m
.
[7
]
M
a
n
o
u
c
h
e
h
r
Ha
y
a
ti
,
El
h
a
m
V
a
h
e
d
i,
S
a
e
e
d
Na
jaf
i
T
a
v
a
n
i
,
A
b
b
a
s S
h
iri
a
n
a
n
d
M
o
h
a
m
m
a
d
Re
z
a
Eb
ra
h
im
i
, “
S
tu
d
y
o
f
F
a
c
to
rs
Aff
e
c
ti
n
g
S
u
c
c
e
ss
o
f
ERP
S
y
ste
m
I
m
p
le
m
e
n
tatio
n
in
I
ra
n
ian
Org
a
n
iza
ti
o
n
s
w
it
h
Ch
a
n
g
e
M
a
n
a
g
e
m
e
n
t
A
p
p
ro
a
c
h
,
”
Res
e
a
rc
h
J
o
u
r
n
a
l
o
f
Rec
e
n
t
S
c
ien
c
e
s,
IS
S
N
2
2
7
7
-
2
5
0
2
,
V
o
l
.
3
(1
1
),
70
-
7
8
,
No
v
e
m
b
e
r
(
2
0
1
4
)
Evaluation Warning : The document was created with Spire.PDF for Python.
I
n
t J
E
lec
&
C
o
m
p
E
n
g
I
SS
N:
2088
-
8708
I
n
ve
s
tig
a
tio
n
a
n
d
S
tu
d
y
o
f V
ita
l F
a
cto
r
s
in
S
elec
tio
n
,
I
mp
le
men
ta
t
io
n
a
n
d
S
a
tis
fa
ctio
n
o
f
….
(
K
a
n
ch
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n
a
V
)
1155
[8
]
H.
G
u
p
ta,
K.
T
.
Ay
e
,
R.
Ba
la
k
rish
n
a
n
,
S
.
Ra
jag
o
p
a
l,
Y.
-
Y
.
Ng
u
w
i,
2
0
1
4
,
“
F
o
rm
u
latin
g
,
Im
p
lem
e
n
ti
n
g
a
n
d
Ev
a
lu
a
ti
n
g
ERP
i
n
S
m
a
ll
a
n
d
M
e
d
iu
m
S
c
a
le
In
d
u
stries
,
”
In
ter
n
a
t
io
n
a
l
J
o
u
r
n
a
l
o
f
Ad
v
a
n
c
e
s
in
Co
mp
u
ter
S
c
ien
c
e
a
n
d
T
e
c
h
n
o
l
o
g
y
,
I
S
S
N 2
3
2
0
–
2
6
0
2
,
p
3
8
6
-
3
8
9
[9
]
Yo
u
se
f
Kh
a
lee
l,
A
n
m
a
r
A
b
u
h
a
m
d
a
h
,
M
u
taz
A
b
u
S
a
ra
,
Ba
ss
a
m
A
l
-
T
a
m
i
m
i,
“
Co
m
p
o
n
e
n
ts
a
n
d
A
n
a
ly
sis
M
e
th
o
d
o
f
En
terp
rise
Re
so
u
rc
e
P
lan
n
i
n
g
Re
q
u
irem
e
n
ts
in
S
m
a
ll
a
n
d
M
e
d
iu
m
En
terp
rise
s”
,
In
ter
n
a
ti
o
n
a
l
J
o
u
rn
a
l
o
f
El
e
c
trica
l
a
n
d
Co
m
p
u
ter
E
n
g
i
n
e
e
rin
g
(
IJ
ECE
)
,
IS
S
N
:
2
0
8
8
-
8
7
0
8
,
V
o
l.
6
,
No
.
2
,
A
p
ril
2
0
1
6
,
p
p
.
6
8
2
-
6
8
9
[1
0
]
Ew
a
Zi
e
m
b
a
,
I
w
o
n
a
Ob
łąk
,
2
0
1
3
,
“
Crit
ica
l
S
u
c
c
e
ss
F
a
c
to
rs
f
o
r
ERP
S
y
st
e
m
s
I
m
p
le
m
e
n
tatio
n
in
P
u
b
l
ic
A
d
m
in
istratio
n
,
”
I
n
ter
d
isc
ip
li
n
a
r
y
J
o
u
rn
a
l
o
f
In
f
o
rm
a
ti
o
n
,
Kn
o
wle
d
g
e
,
a
n
d
M
a
n
a
g
e
me
n
t
Vo
l
u
m
e
8
,
2
0
1
3
,
p
p
.
1
-
19
[1
1
]
Da
p
h
n
e
Rich
,
Je
n
s
Dib
b
e
rn
,
2
0
1
0
,
“
En
d
-
Us
e
r
S
a
ti
sfa
c
ti
o
n
in
ERP
P
o
st
-
Im
p
le
m
e
n
tatio
n
:
A
n
I
n
v
e
stig
a
ti
o
n
o
f
M
a
in
ten
a
n
c
e
A
c
ti
v
it
ies
,
Us
e
r
S
u
p
p
o
rt
S
e
rv
ice
s an
d
S
y
ste
m
In
teg
ra
t
io
n
”
,
A
rti
c
le.
[1
2
]
S
a
b
h
e
rw
a
l,
R.
,
A
.
Je
y
a
ra
j,
e
t
a
l.
2
0
0
6
,
"
In
f
o
r
m
a
ti
o
n
S
y
ste
m
S
u
c
c
e
s
s:
In
d
iv
id
u
a
l
a
n
d
Org
a
n
iza
ti
o
n
a
l
De
ter
m
in
a
n
ts,
"
M
a
n
a
g
e
.
S
c
i
,
5
2
(1
2
):
1
8
4
9
-
1
8
6
4
.
[1
3
]
P
.
T
.
Ka
le,
S
.
S
.
Ba
n
w
a
it
a
n
d
S
.
C.
L
a
ro
i
y
a
,
2
0
0
7
,
“
En
terp
rise
Re
so
u
rc
e
P
lan
n
in
g
Im
p
lem
e
n
tatio
n
i
n
In
d
ia
n
S
M
Es
:
Iss
u
e
s an
d
Ch
a
ll
e
n
g
e
s,”
Na
ti
o
n
a
l
In
stit
u
te
o
f
T
e
c
h
n
ica
l
T
e
a
c
h
e
rs'
Train
in
g
a
n
d
Re
se
a
rc
h
,
p
p
.
2
4
2
-
2
4
8
[1
4
]
Be
rn
h
a
rd
W
ied
e
r,
P
e
ter
Bo
o
th
,
Z
o
lt
a
n
P
.
M
a
t
o
lcs
y
a
n
d
M
a
ria
-
L
u
ise
Os
si
m
it
z
,
2
0
0
6
,
“
T
h
e
i
m
p
a
c
t
o
f
ERP
sy
ste
m
s
o
n
f
irm
a
n
d
b
u
sin
e
ss
p
r
o
c
e
ss
p
e
rf
o
r
m
a
n
c
e
,
”
J
o
u
rn
a
l
o
f
En
ter
p
rise
In
fo
rm
a
ti
o
n
M
a
n
a
g
e
me
n
t
,
V
o
l.
1
9
No
.
1
,
2
0
0
6
,
p
p
.
1
3
-
29
[1
5
]
A
sh
ish
Kr.
Di
x
it
,
O
m
P
ra
k
a
sh
,
2
0
1
1
,
“
A
S
tu
d
y
o
f
I
ss
u
e
s
Affe
c
ti
n
g
ERP
Im
p
lem
e
n
tatio
n
in
S
M
Es
,
”
J
o
u
rn
a
l
o
f
Arts,
S
c
ien
c
e
&
Co
mm
e
rc
e
, E
-
IS
S
N 2
2
2
9
-
4
6
8
6
,
IS
S
N
2
2
3
1
-
4
1
7
2
,
V
o
l
u
m
e
2
,
issu
e
-
2
A
p
ril
2
0
1
1
,
p
p
.
7
7
-
85
[1
6
]
Ba
su
,
R.
,
Up
a
d
h
y
a
y
,
P.
,
Da
s,
M
.
C.
&
Da
n
,
P
.
K.,
2
0
1
2
,
“
A
n
a
p
p
ro
a
c
h
t
o
id
e
n
ti
fy
issu
e
s
a
ff
e
c
ti
n
g
ERP
im
p
le
m
e
n
tatio
n
in
I
n
d
ian
S
M
Es,
”
J
o
u
rn
a
l
o
f
I
n
d
u
stria
l
En
g
in
e
e
rin
g
a
n
d
M
a
n
a
g
e
me
n
t
,
5
(1
)
,
1
3
3
-
1
5
4
.
[1
7
]
S
h
u
b
h
a
m
G
o
s
w
a
m
i
a
n
d
P
r
o
f
.
S
.
S
.
S
a
ra
n
g
d
e
v
o
t,
2
0
1
2
,
“
S
tu
d
y
o
f
Crit
ica
l
S
u
c
c
e
ss
F
a
c
to
rs
f
o
r
E
n
ter
p
rise
S
y
ste
m
in
In
d
ian
S
M
Es
,
”
A
Refe
e
re
d
Qu
a
rt
e
rly
J
o
u
rn
a
l
Vo
l.
4
,
Iss
u
e
1
.
[1
8
]
V
e
e
n
a
Ba
n
sa
l,
2
0
1
3
,
“
Id
e
n
ti
fy
in
g
Crit
ica
l
S
u
c
c
e
ss
F
a
c
to
rs
f
o
r
ER
P
i
n
S
M
Es
th
r
o
u
g
h
a
Ca
se
S
tu
d
y
,
”
In
ter
n
a
ti
o
n
a
l
J
o
u
rn
a
l
o
f
F
u
tu
re
Co
m
p
u
ter
a
n
d
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