Indonesian J our nal of Electrical Engineering and Computer Science V ol. 37, No. 2, February 2025, pp. 1085 1092 ISSN: 2502-4752, DOI: 10.11591/ijeecs.v37.i2.pp1085-1092 1085 Mobile application f or distrib uting inf ormation to students at the Sciences and Humanities Uni v ersity P atricia Condori-Obr egon 1 , Carlos Huallpa-J uar ez 1 , Carlos P alomino-V idal 2 1 Business on Engineering and T echnology , S.A.C. (BE T ech), Lima, Per ´ u 2 F acultad de Ingenier ´ ıa, Uni v ersidad T ecnol ´ ogica del Per ´ u, Lima, Per ´ u Article Inf o Article history: Recei v ed Jul 11, 2024 Re vised Sep 14, 2024 Accepted Sep 30, 2024 K eyw ords: Agile de v elopment Information distrib ution Management Mobile de v elopment Nati v e cross-platform ABSTRA CT Currently , educational institutions around the w orld ha v e implemented man y standards and rules to ensure teaching quality . Man y of these standards and rules are related to the use of technologies that pro vide s tudents with services and f acilities to learn. Ho we v er , in Peru, a Latin American country , these stan- dards and rules ha v e been recently implemented, and as a result, information systems are required to guarantee teaching quality . This research e xposes the implementation of a mobile appli cation for distrib uting and managing informa- tion for s tudents and teachers who require data about courses, grades, absences, and recei v e ne ws about important uni v ersity announcements. This w ork applied both research methods and Scrum methodologies together to demonstrate ho w the education process benets from the use of technologies. As a result of these implementations, processes lik e nding academic information impro v ed by an a v erage of 50%. These results support that the implementation of mobile appli- cation technologies in educational en vironments is benecial for guaranteeing process impro v ement and teaching quality . This is an open access article under the CC BY -SA license . Corresponding A uthor: Carlos P alomino-V idal F acultad de Ingenier ´ ıa, Uni v ersidad T ecnol ´ ogica del Per ´ u A v . Petit Thouars 116, Lima 15046, Per ´ u Email: carlospalomino@outlook.com 1. INTR ODUCTION No w adays, dif ferent mobile applications allo w access to information sources. Some of these applications support higher education [1], and ha v e only one requirement: a mobile phone that supports the use of mobile applications. The use of mobile applications transcends dif ferent areas and has a great po wer of inuence on v arious topics. F or e xample, as mentioned in [2], the research sho ws ho w mobile application de v elopers combine political content into one app, uniting dif ferent sources lik e F acebook, T witter , ne ws, and statistics, making it easier for sympathizers to nd information related to their political parties. Another use of mobile applications is mentioned in [3]. This research analyzes the implementa tion of apps in banking to impro v e the customer service process. The use of these types of apps frees users from the pressure and tension the y feel when going to the bank. In this case, mobile applications help to impro v e a process and bring great benets to the bank. The benet s include customer satisf action through process automation. These k e y benets moti v ate the implementation of m obile apps. In research from V acas et al. [4], a surv e y w as conducted to determine the le v el of acceptance of apps in process automation and increased satisf action among uni v ersity students. The result w as that students agreed that the use of technologies to manage information on campus is positi v e. J ournal homepage: http://ijeecs.iaescor e .com Evaluation Warning : The document was created with Spire.PDF for Python.
1086 ISSN: 2502-4752 Consequently , the attendance process, which i n m an y cases w as a manual process requi ring s tudents to sign on a sheet of paper , is impro v ed with the use of technologies lik e mobile applications. The research from F atah et al. [5] analyzes the implementation of a mobile app for the automation of the attendance process. The scope of this app included a user -friendly interf ace and data processing. This mobile application concluded with an impro v ed process (in time and resources) and an increase in student satisf action. The research from Chuang [6] sho ws another use of mobile apps, focusing on a learning process that encourages student participation using the Delphi method. Mobile applications impro v e not only administrati v e processes b ut also learning processes, pro viding students with tools to increase their academic performance. The use of mobile applications is widespread in dif ferent areas and topics, as demonstrat ed in the preceding researches. In Peru, the application of this technology in educational processes is recent, due to ne w re gulations requiring uni v ersities to under go an accreditation process, as mentioned in [7]. The research e x- plains ho w fteen digital platforms pro vide guidance to meet the requirements of the ne w re gulation. The trend is that uni v ersities are incorporating technology into their processes to impro v e them and comply with re gula- tions and la ws. The moti v ation to incorporate technologies in educational processes also includes conte xtual reasons lik e the CO VID-19 pandemic [8]. This prompted a signicant ef fort to implement mobile applications to pro vide quality education in indigenous communities. These mobile applications pro vide services for data collection and their consumption through virtual apps, ensuring that education continues despite obstacles in remote communities. The impact of using mobile applications in uni v ersity learning w as measured in [9] through a surv e y in v e uni v ersities, applied to students and teachers. The results sho w that the majority of students (70%) ha v e a mobile de vice, b ut only 15% use them as a complement to their education. It is inferred that this is due to the lack of specialized applications that incorporate uni v ersity processes. Ev en so, the highest score for the question related to incorporating mobile applications in the educational process w as 3.8 (out of 5), indicating a high le v el of acceptance. The high le v el of acceptance, the conte xtual en vironment, and the ne w re gulations in Peru mak e the mobile application de v elopment mark et at tracti v e. It incenti vizes not only uni v ersities to in v est in this technology b ut also brings ne w pro viders with dif ferent solutions to impro v e processes, pro viding good results [10]. The dif ferent solutions included man y processes identied in [11]. T o identify these, a surv e y w as conducted with students and teachers. The processes included: access to academic information, collaboration and communication, course and home w ork management, tests and feedback, laboratory acti vities, and the de v elopment of skills and competences. Applied mobile technology entails process impro v ement and time reduction. The de v elopment of this mobile application included methodologies lik e Scrum, focusing on o v ercoming uncertain conditions and tight deadlines. This ensures the nal app has a real and rele v ant inte gration with uni v ersity processes, increasing b usiness v alue. F or these reasons, Scrum is used as a guide for mobile application de v elopment, as mentioned in [12]-[15]. F or all the abo v e reasons, there is e vidence that mobi le application technologies pro vide m ultiple benets to uni v ersities w orldwide, and their implementation in Peruvian uni v ersities is crucial for both im- pro ving processes and complying with re gulations. In this research, the main objecti v e is to demonstrate ho w mobile applications impro v e processes related to distrib uting information to students and teachers. F or that, specic processes were analyzed to create a mobi le application using the Scrum methodology , and process time measures were performed before and after mobile implementation to demonstrate the impro v ement in the processes. 2. METHOD 2.1. Scrum methodology The methodology used for de v eloping the mobile application w as Scrum. This methodology imple- ments an agile process that deli v ers softw are incrementally . In this agile process, man y instruments, artif acts, and techniques are in v olv ed [16], [17]. Figure 1 sho ws the full process and techniques used. Throughout the process, agile techniques were used: In the proj ect en vision stage, an agile project charter w as used to dene the main objecti v es of the project. This document includes b usiness opportunity , scope, goals, customer and stak eholder identication, metrics of success, risk, cost, and benets [18]. Also in the project en vision stage, a story map technique w as used to visually identify requirements [19]. User personas is a technique used to describe user proles and map them with requirements [20]. Indonesian J Elec Eng & Comp Sci, V ol. 37, No. 2, February 2025: 1085–1092 Evaluation Warning : The document was created with Spire.PDF for Python.
Indonesian J Elec Eng & Comp Sci ISSN: 2502-4752 1087 V alue stream map, using in Scrum to eliminate w aste, on the project w as used for mak e measurements of the process and calculate their ef cienc y before and after the implementation of the app [21]. Collaborati v e techniques impro v e communication, in v olv ement, and creati vi ty [22]. These characteristics are important when the Scrum team and stak eholders are in v olv ed in requirements identication. The collab- orati v e techniques used to collect requirements and risks were “prune the product tree” and “the speedboat”. Agile projects reduce risk through the impl ementation of all their proces ses, reducing the risk implicit in the sprints. Ho we v er , it is important to incorporate actions in the process to reduce the risk [23]. In this research, a risk-adjusted backlog technique is used, incorporating risk responses into the backlog acti vities. After determinate the backlog the ne xt step is prioritize the user stories, planning pok er w as the technique used in this research [24]. The product roadmap is a technique that represents the vision and direction of the project [25]. In this implementation, this graphic tool w as helpful in k eeping stak eholders committed and informed about the acti vities and the product. T echniques used in this project for de v eloping the product were pair programming and continuous inte- gration. The rst one requires one programmer to write the code and the other to re vie w the code [26], while continuous inte gration frequently incorporates code int o the main repository [27]. Both techniques are useful for identifying errors in the early stages of de v elopment. Figure 1. Scrum methodology , tools and techniques 2.2. Case study 2.2.1. Planning stage Using the techniques e xplained in the abo v e sections, the planning stage resulted in 33 user stor ies di vided into se v en epics, dened as: As a student, I w ant to manage the information of my courses to kno w about my academic performance. As a student, I w ant to kno w the information related to the a v ailable laboratories, to allocate the resources for studying. As a teacher , I w ant to reserv e classrooms and laboratories to plan classes and mak e-up sessions. As a teacher , I w ant to send announcements to my students to inform them about ne ws or changes in classes. As an administrator , I w ant to schedule teachers, classes, and timetables to inform both teachers and students. As a student, I w ant to ha v e general information in my prole to remember details about my re gistration. As a student, I w ant to manage app conguration to set general settings. These epics were later di vided into 33 user stories. The dene d user stories co v er three main processes: process of searching academic information (courses, grades, attendance, schedules), initially with Mobile application for distrib uting information to students at the ... (P atricia Condori-Obr e gon) Evaluation Warning : The document was created with Spire.PDF for Python.
1088 ISSN: 2502-4752 18% ef cienc y; process of reserving areas (classrooms, laboratories, auditoriums), initially with 5% ef cienc y; process of i nformation request (academic procedures), initially with 20% ef cienc y . These metrics were calcu- lated with v alue stream mapping and measurements made to the processes. T o de v elop the mobile application, the 33 user stories were prioritized, estimated, and nally di vided into three sprints, each with a duration of four weeks, as e xplained in the follo wing sections. 2.2.2. First sprint In the rst sprint, the most important user stories were de v eloped (12 user stories). On the story map, these stories are located in the backbone section and some in the w alking sk eleton section. The main objecti v e of this sprint w as to pro vide students and teachers with a tool to visualize detailed information about courses. Figure 2 sho ws the most important interf ace de v eloped, Figure 2(a) the list of courses that students are enroll or teachers teach that depend of the user role, Figure 2(b) the detail of the course sho wing important information lik e schedule, and important dates. (a) (b) Figure 2. Sprint 1. Main interf aces; (a) the list of courses and (b) the detail of the course 2.2.3. Second sprint In the second sprint, 11 user stories were de v eloped in four weeks. The main objecti v e w as to pro vide teachers with the t oo l s to ma k e reserv ations of areas and schedule cl ass reco v eries. Figure 3 illustra tes the primary interf aces for this sprint. Figure 3(a) the course detail interf ace is designed to schedule a recuperation for a missed class. Figure 3(b) the recuperation can be virtual through video conference or in-person in a ph ysical classroom. Figure 3(c) the recuperation class details include the moti v ation for the recuperation, the specic schedule, and other rele v ant information. 2.2.4. Third sprint In the third sprint, 10 user stories were de v eloped in four weeks. The main objecti v e w as to pro- vide administrati v e emplo yees with tools to manage r eserv ations and distrib ute academic ne ws to students and teachers. Figure 4 illustrates the primary inte rf aces, including Figure 4(a) the interf ace for publishing academic adv ertisements and pro viding information on benets for students and teachers, and Figure 4(b) the list of adv ertisements published. Indonesian J Elec Eng & Comp Sci, V ol. 37, No. 2, February 2025: 1085–1092 Evaluation Warning : The document was created with Spire.PDF for Python.
Indonesian J Elec Eng & Comp Sci ISSN: 2502-4752 1089 (a) (b) (c) Figure 3. Sprint 2. Main interf aces; (a) schedule setup, (b) virtual or in-person option, and (c) detailed recuperation info (a) (b) Figure 4. Sprint 3. Main interf aces; (a) adv ertisement publishing interf ace and (b) adv ertisements list 3. RESUL TS AND DISCUSSION 3.1. Results After the de v elopment of the project, the implementation w as carried out in a test en vironment to measure the e x ecution time of the processes using the app. The measurements were made by observing dif ferent test cases. T able 1 sho ws the measurements before and after the implementation of the app. Mobile application for distrib uting information to students at the ... (P atricia Condori-Obr e gon) Evaluation Warning : The document was created with Spire.PDF for Python.
1090 ISSN: 2502-4752 T able 1. As-Is T o-Be measurements Processes As-Is T o-Be Impro v ement T ime Ef cienc y T ime Ef cienc y Searching academic information 16 min 18% 1 min 83% 65% Reserving areas 611 min 5% 11.5 min 55% 50% Information request 15.5 min 20% 1 min 75% 55% T able 1 sho ws the results of the measurements of the process before and after the implementation. The process named “searching academic information” reduced the e x ecution time from 15 minutes to 1 minute, representing 65% more ef cienc y . In the test, man y non-v alue times were reduced, primarily the w aiting time for attendance in the of ce. The process named “reserving areas” reduced the e x ecution time from 611 minutes t o 11.5 minutes. The reason for this signicant time reduction is that, in the manual process, the administrati v e emplo yees needed to compare information about the a v ailabilit y of resources. T o do that, the y had to communicate with other uni v ersity departments and cross-check information, which sometimes took a long time. Ho we v er , with the application, all the required information is in the database and a v ailable instantly . This impro v ement means 50% more ef cienc y in the process. Finally , the process named “information request” reduced the e x ecution time from 15.5 minutes to 1 minute, meaning 55% more ef cienc y . The manual process included a step for publication and a st ep to se n d emails to students and teachers. These steps in v olv ed using tw o dif ferent systems: the web page for publication and the email system to send the messages. W ith the app, the process has only one step (publication) in one system (the mobile application). 3.2. Discussion The primary ndings of this research, presented in T able 1, demonstrate that processes enhance their ef cienc y by an a v erage of 56%, encompassing information retrie v al, requests, and area reserv ations. Addition- ally , there is a substantial reduction in time, a v eraging 95%. These ndings hold signicant rele v ance as the y af rm the tangible impact of mobile applications on the education process, aligning with the primary objecti v e of ele v ating educational quality . The reduction in the process time and the increase in ef cienc y are directly correlated with the sa tis- f action of students and teachers. Th i s leads to f aster access to information, thereby reducing the w aiting time for administrati v e tasks. This allo ws them to focus solely on their education, as e videnced by the researches [4]-[6] that yielded similar results using mobile applications. Specically in Peru, the signicance of this en- hancement is particularly v aluable because the actual conte xt, where re gulations mandate the implementation of no v el tools to ensure quality education (as mentioned in [7]), pro vides uni v ersities with a pro v en solution that will enhance their educational processes. Despite these adv ancements, substantial progress is still required. F or instance, research [6] i ndicates that incorporating mobile applications directly into the learning process can enhance student participation and, consequently , academic performance. Ho we v er , this approach is not widely adopted in Peru, where the primary focus remains on administrati v e and data management processes. W ith this aggre g ation in the educational processes, students could utilize their mobile de vices as a rob ust tool for their education. This inte gration aligns with the recommendations mentioned in [9], yet there remains an opportunity for students to incorporate their mobile de vices into their learning w orko w . 4. CONCLUSION In conclusion, this research de v eloped a mobile application that addresses the primary concerns e x- pressed by emplo yees and students of the Sciences and Humanities Uni v ersity during the initial data collection phase. The application enhances academic information retrie v al processes for students and teachers through a centralized database that pro vides the necessary course-related information directly to their de vices. These impro v ements signicantly reduce time, particularly w aiting times. Additionally , the reduced reliance on aca- demic departments for information requests frees up administrati v e emplo yees to eng age in other tasks. Based on the benets achie v ed, students and teachers can e xperience an enhanced academic e xperience, which is essential for uni v ersities to impro v e academic performance and is re gulated by la ws in Peru. These ndings align with the literature re vie wed, emphasizing the signicance of incorporating mobile technologies into the educational process. As future research, it is recommended to implement this application across all uni v ersity f aculties to further amplify its benets, ensuring that all students and teachers can benet from it. Further - Indonesian J Elec Eng & Comp Sci, V ol. 37, No. 2, February 2025: 1085–1092 Evaluation Warning : The document was created with Spire.PDF for Python.
Indonesian J Elec Eng & Comp Sci ISSN: 2502-4752 1091 more, inte grating this mobile application into the learning process w ould be adv antageous, potentially leading to impro v ed academic performance. REFERENCES [1] Q. Shambour , S. Fraihat, and M. Hourani, “The implementation of mobile technologies in higher education: A mo- bile application for uni v ersity course advising, J ournal of Internet T ec hnolo gy , v ol. 19, no. 5, pp. 1327-1337, 2018, doi: 10.3966/160792642018091905005 [2] S. Gomez-Garcia, A. Gil-T orres, J.-A. Carrillo-V era, and N. Na v arro-Sierra, “Constructing Donald T rump: Mobile apps in the political discourse about the President of the United States, Comunicar: Media Education Resear c h J ournal , v ol. 27, no. 59, pp. 49-58, 2019, doi: 10.3916/C59-2019-05. [3] C. Medina-Molina, M. Re y-Moreno, V . Cazurro-Barahona, and S. 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1092 ISSN: 2502-4752 [27] E. Fernandes, F . Ferreira, J. A. Netto, and E. Figueiredo, “Information systems de v elopment with pair programming: An academic quasi-e xperiment, in SBSI 2016 - 12th Br azilian Symposium on Information Systems: Information Systems in the Cloud Computing Er a, Pr oceedings , 2016, pp. 486-493, doi: 10.5753/sbsi.2016.5998. BIOGRAPHIES OF A UTHORS Ing . P atricia Condori-Obr egon is a systems engineer (UCH). Expert in pl anning, or g ani- zation, de v elopment, and constant feedback tasks oriented to the management of tools in management and de v elopment of projects under the study of user beha vior . She can be contacted at email: ccon- dori.patricia@gmail.com. Ing . Carlos Huallpa-J uar ez is a systems engineer . Frontend de v eloper with more than 6 years of e xperience in web and mobile projects, using Ja v aScript as a programming language and React JS and R eact Nati v e as modern technologies, taking into account good de v elopment practices, design patterns and SOLID principles. He can be contacted at email: carlos.h.est.96@gmail.com. Dr . Carlos P alomino-V idal is a doctor in administration (Federico V illareal Uni v ersity). Master in direct and manage information technologies (Science Applied Uni v ersity). Graduated from the master’ s de gree in information technologies (Uni v ersity Politecnica cataluna). Systems engineer (Federico V illarreal Uni v ersity). Project manager with 10 years e xperience with PMP 1643369 and PMI-A CP 2782702 credentials from PMI. Professor at Sciences and Humanity Uni v ersity , Callao Uni v ersity , Fede rico V illarreal Uni v ersity , T echnological Uni v ersity of Peru. He can be contacted at email: carlospalomino@outlook.com. Indonesian J Elec Eng & Comp Sci, V ol. 37, No. 2, February 2025: 1085–1092 Evaluation Warning : The document was created with Spire.PDF for Python.