A new enterprise architecture-based approach for smart city value co-creation

Abstract

In an era marked by vertiginous technological advancements and urban complexities, digital transformation has emerged to enable cities to offer smart services. This transformation optimizes interaction and collaboration between smart city actors, instead of working in isolated silos. There is a real need for a federative approach that can be aligned with urban vision and goals to support smart city implementation. In this context, enterprise architecture (EA) is emerging as a pivotal force reshaping smart city and supporting its development and transformation. However, the successful implementation of smart city depends also on the collaborative effort to co-create value among city's stakeholders. The present study develops a new approach based on enterprise architecture within the smart city ecosystem. Through methodical delineation our approach seeks to enhance value co-creation, improve smarter service design, and support community engagement.