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Satisfaction on the university frontline services: From the lens of transacting students and employees

10.11591/ijere.v10i3.21680
Marivic A. Gorospe , Ma. Angelita S. Rabanal , Arlene D. Talosa
Client satisfaction is an influential predictor of academic life, such as services delivered with suitable standards. Thus, the study focused on determining the level of client satisfaction on the frontline services of Cagayan State University in Aparri, Philippines from the perspective of students and employees. To assess suitability, relevance, and to ensure adequate and reliable information for the evaluation of the study, the researchers adopted the descriptive- evaluative design and ascertained the level of clients’ satisfaction on the frontline services received and experienced on the campus. The study, however, was limited to the assessment of the respondents on their level of contentment only on the frontline services and providers they have encountered. The results indicated a very high level of satisfaction with which heads of offices have gained higher satisfaction ratings than that of their staff. When grouped according to the respondents’ profile, the older students rated higher the frontline services and providers than the younger ones. At the same time, regular employees have a higher level of satisfaction as compared to non-regular. The result of the study manifests students' and employees’ very high contentment with the actual performances of the frontline service providers.
Volume: 10
Issue: 3
Page: 984-992
Publish at: 2021-09-01

Student’s general attitude in gender-inclusive language

10.11591/ijere.v10i3.21573
Ma. Theresa R. Remigio , Arlene D. Talosa
Centered on studies on language and gender, this study generally aimed to assess the students’ general attitude towards Gender-Inclusive It likewise determined difference on attitude when grouped according to sex. The study utilized quantitative research design. Survey questionnaire using the IASNL was the instrument used which assesses beliefs, recognition of sexist language and willingness to use gender-inclusive language. Respondents utilized were randomly selected students of the College of Teacher Education. Results revealed that most of the students were female, displaying a positive attitude towards gender-inclusive language which indicates the students’ openness to gender-inclusive language use. It was found though that women and men did not seem to care strongly one way or another about gender-inclusive language. The result is reflective of the potential positive feedback to the Gender and Development (GAD) mainstreaming programs of the campus on the use of the said language.
Volume: 10
Issue: 3
Page: 864-870
Publish at: 2021-09-01

Are students with disabilities ready for college? The influence of college readiness to college engagement

10.11591/ijere.v10i3.21692
Alies Poetri Lintangsari , Ive Emaliana , Fatmawati Fatmawati , Unita Werdi Rahajeng
Inclusive education is seen as promising way to accommodate students with disabilities in accessing higher education; yet, the implementation leaves challenges for the students with disabilities and also the faculties. Regarding the secondary education curriculum that is not preparing students with disabilities to attend higher education, students with disabilities are struggling in adjusting college life. This research aimed at confirming the influence of college readiness to college engagement of students with disabilities. There were 61 college students with disabilities participated in the survey on college readiness and college engagement. Independent T-Test and simple regression analysis was applied to test the hypothesis. The result showed that the college readiness influence college engagement with large effect size (r=.769>0.50, F=85.494, p (.000) <0.01) which indicates that the more students are college-ready, the more they are engaged. Subsection’s variables of gender and education background do not statistically significant affect the college readiness and engagement of students with disabilities. As the opportunity for students with disabilities attending college is uprising, college transition program is highly suggested to prepare students with disability for college life.
Volume: 10
Issue: 3
Page: 845-853
Publish at: 2021-09-01

Design of a portable radio-frequency-identification reader capable to reading a user memory bank for smart-building energy management

10.11591/ijeecs.v23.i3.pp1538-1549
Ajib Setyo Arifin , M. B. Fathinah Hanun , Eka Maulana , I Wayan Mustika , Fitri Yuli Zulkifli
Communication is an important factor in smart-building energy management (SBEM). Many communications technologies have been applied to SBEM, including radio-frequency identification (RFID). RFID has been used not only for identification but also for carrying information, which is stored in a user memory bank attached to the tag. To access the user memory bank, an RFID reader should comply with ISO 18000-6C standards. The greatest challenge of RFID-reader technology is its short communication range, which limits the sensing area. To overcome this problem, this paper proposes a portable RFID reader built to an ISO 18000-6C standard to extend the sensing area due to its moveability. The reader is designed using low-cost devices widely available on the market for ease of duplication and assembly by researchers, educators, and startups. The proposed RFID reader can read passive tags with distances up to 12 and 5.5 m for line-of-sight (LOS) and non-line-of-sight (NLOS) communication, respectively. The minimum received-signal-strength indicators (RSSIs) for LOS and NLOS are found to be −63.75 and −59.66 dBm, respectively. These results are comparable with those of non-portable RFID readers on the market.
Volume: 23
Issue: 3
Page: 1538-1549
Publish at: 2021-09-01

A two-phase plagiarism detection system based on multi-layer long short-term memory networks

10.11591/ijai.v10.i3.pp636-648
Nguyen Van Son , Le Thanh Huong , Nguyen Chi Thanh
Finding plagiarism strings between two given documents are the main task of the plagiarism detection problem. Traditional approaches based on string matching are not very useful in cases of similar semantic plagiarism. Deep learning approaches solve this problem by measuring the semantic similarity between pairs of sentences. However, these approaches still face the following challenging points. First, it is impossible to solve cases where only part of a sentence belongs to a plagiarism passage. Second, measuring the sentential similarity without considering the context of surrounding sentences leads to decreasing in accuracy. To solve the above problems, this paper proposes a two-phase plagiarism detection system based on multi-layer long short-term memory network model and feature extraction technique: (i) a passage-phase to recognize plagiarism passages, and (ii) a word-phase to determine the exact plagiarism strings. Our experiment results on PAN 2014 corpus reached 94.26% F-measure, higher than existing research in this field.
Volume: 10
Issue: 3
Page: 636-648
Publish at: 2021-09-01

An investigation of inertia constant in single generator on transient analysis for an isolated electrical network system

10.11591/ijeecs.v23.i3.pp1299-1305
M. Saifuzam Jamri , Muhammad Nizam Kamarudin , Mohd Luqma Mohd Jamil
An isolated electrical network which fed by an independent generator for a low voltage system is considerable in remote and islandic areas. Although the network system has less complexity in term of system structure, its stability level is crucial due to frequency dynamical responses. An influence of initial stability margin on frequency stability study during contingency situation is a thing rather than being ignored. Here the initial transient response inherently delivers important info such as system inertia and momentarily power deficit. In this paper, an investigation of transient stability responses under different inertia values is carried out. The investigation is carried out by modelling the isolated system in MATLAB/Simulink environment which consists of state-space mathematical equations. It is confirmed that the generator system inertia shapes the initial slope, speed droop and oscillation. For a verification purpose, the influence of system inertia is also analyzed using bode diagram in which system gain and frequency margin are evaluated. 
Volume: 23
Issue: 3
Page: 1299-1305
Publish at: 2021-09-01

Virtual learning of the tribal students in Bangladesh: Constrictions and propositions

10.11591/ijere.v10i3.21315
Quazi Farzana Yesmin , Mohammad Ehsanul Islam Khan
This paper depicts the current panorama of virtual learning of the tribal students in Bangladesh with the constrictions and possible solutions. The study aimed to deal with the major issues about tribal students’ online education by bringing out the key restraints of their distance learning and the possible solutions. The researchers followed a mixed method using a 5-point Likert Scale to point out the learner sensitivities, an online Focus Group Discussion (FGD) to know specific information from all the tribes who participated in the study. Additionally, four different questions were also set for multiple response analyses. The results suggested that the tribal students have not agreeably received adequate facilities such as technological support, university funding, departmental encouragements, or monetary benefits from the quota system in the current pandemic (COVID-19) time to attend virtual learning sessions though they expect arrangements and future steps for academic learning. All institutions also could not provide them adequate opportunities to attend online classes. In conclusion, the study proposed some imperative measures for example, inclusion of flipped classroom, introducing blended learning henceforth, revising quota facilities, adequate electricity support and internet connection, to help the tribal students as they should not get deprived.
Volume: 10
Issue: 3
Page: 1038-1046
Publish at: 2021-09-01

Work readiness during COVID-19 among taxibike online drivers in Samarinda, Indonesia

10.11591/ijphs.v10i3.20870
Dina Lusiana Setyowati , Swandari Paramita , Riza Hayati Ifroh , Tanti Asrianti , Efi Fitriani , Wahnadita Rahman
COVID-19 caused a pandemic around the world, including in Indonesia. This greatly affected the informal business sector, such as online taxibike drivers. The success of this program to control the spread of COVID-19 is greatly influenced by knowledge, attitudes, and actions in the community. The purpose of this study was to identify behavioral factors during the pandemic. An online survey was conducted with 100 online taxibike drivers using a structured questionnaire and Google Forms. Data were analyzed using the Spearman rank test with CI of 95%. Although most online taxibike drivers have sufficient knowledge about COVID-19, some drivers had important misconceptions about COVID-19, namely that COVID-19 is not contagious, weak immune resistance may cause them to contract COVID-19, and it is highly unlikely that they will contract COVID-19 when leaving the house without wearing a mask, and believing that handwashing with soap and using hand sanitizer will not prevent COVID-19. To address these misconceptions, interventions should be targeted to online taxibike drivers to increase their health education and literacy regarding the urgency of preventing COVID-19. It is also important to consider incorporating both interpersonal approaches and conventional and digital-based groups when encouraging changes in their attitudes and practices towards COVID-19.
Volume: 10
Issue: 3
Page: 617-628
Publish at: 2021-09-01

Develop a dynamic DBSCAN algorithm for solving initial parameter selection problem of the DBSCAN algorithm

10.11591/ijeecs.v23.i3.pp1602-1610
Md. Zakir Hossain , Md. Jakirul Islam , Md. Waliur Rahman Miah , Jahid Hasan Rony , Momotaz Begum
The amount of data has been increasing exponentially in every sector such as banking securities, healthcare, education, manufacturing, consumer-trade, transportation, and energy. Most of these data are noise, different in shapes, and outliers. In such cases, it is challenging to find the desired data clusters using conventional clustering algorithms. DBSCAN is a popular clustering algorithm which is widely used for noisy, arbitrary shape, and outlier data. However, its performance highly depends on the proper selection of cluster radius (Eps) and the minimum number of points (MinPts) that are required for forming clusters for the given dataset. In the case of real-world clustering problems, it is a difficult task to select the exact value of Eps and (MinPts) to perform the clustering on unknown datasets. To address these, this paper proposes a dynamic DBSCAN algorithm that calculates the suitable value for (Eps) and (MinPts) dynamically by which the clustering quality of the given problem will be increased. This paper evaluates the performance of the dynamic DBSCAN algorithm over seven challenging datasets. The experimental results confirm the effectiveness of the dynamic DBSCAN algorithm over the well-known clustering algorithms.
Volume: 23
Issue: 3
Page: 1602-1610
Publish at: 2021-09-01

Channel estimation of OFDM in C-band communication systems under different distribution conditions

10.11591/ijeecs.v23.i3.pp1778-1782
Heba Abdul-Jaleel Al-Asady , Hassan Falah Fakhruldeen , Mustafa Qahtan Alsudani
Orthogonal frequency division multiplexing (OFDM) is a transmission system that uses multiple orthogonal carriers that are sent out at the same time. OFDM is a technique for mobile and wireless communication that has high-efficient frequency utilization, high data-rate transmission, simple and efficient implementation using the fast Fourier transform (FFT) and the inverse fast Fourier transform (IFFT), and reduces inter symbol interference (ISI) by inserting cyclic prefix (CP). One of the most important approaches in an OFDM system is channel estimation. In this paper, the orthogonal frequency division multiplexing system with the Rayleigh channel module is analyzed for different areas. The proposed approach used large numbers of subcarriers to transmit the signals over 64-QAM modulation with pilot add channel estimation. The accuracy of the OFDM system is shown in the measuring of the relationships of peak power to the noise ratio and bit error rate.
Volume: 23
Issue: 3
Page: 1778-1782
Publish at: 2021-09-01

Automatic dependent bug reports assembly for bug tracking systems by threshold-based similarity

10.11591/ijeecs.v23.i3.pp1620-1633
B. Luaphol , J. Polpinij , M. Kaneampornpan
Bug reports contain essential information for fixing problems that occur in software. Many studies have proposed methods for automatic analysis of bug reports. One such task could affect the completion of software bug fixing, known as “bug dependency”. Although this problem was mentioned by many researches, most of them discussed about the related bugs but not really dealt with dependency issue in bug reports. One possible solution used for addressing this issue is to assemble all relevant/dependent bug reports together before analysis of the next processing stages. This study presents a method of assembling dependent bug reports. The main mechanism is called “threshold-based similarity analysis”, and the three similarity techniques of cosine similarity (CS) multi aspect TF (MATF), and BM25 are compared with feedback, precision and likelihood value. As the BM25 with the threshold as 0.5 gives the best results, it was used to compare with the state of the art method. The results show that our method increases precision and likelihood values by 12% and 12.4% respectively. Therefore, our results can be used to encourage developers to recognize all dependent bugs in the same problem domain.
Volume: 23
Issue: 3
Page: 1620-1633
Publish at: 2021-09-01

Learning at home: Parents’ lived experiences on distance learning during COVID-19 pandemic in the Philippines

10.11591/ijere.v10i3.21136
Casper Boongaling Agaton , Lavinia Javier Cueto
COVID-19 pandemic has closed-down educational institutions and dramatically shifts the instruction to distance learning. However, students rooted from the marginalized families and from rural areas have limited access to technology necessary for online learning. Modular learning addresses this learning inequality by providing more inclusive access to education. This study explored the lived experiences of the parents who act as learning supervisor, tutor, and home-schooling teacher for modular learning during the health crisis. This research surveyed parents from the Philippines and applied Inductive Content Analysis. The results showed an agreement on the effectiveness of the implemented educational policies to contain the pandemic including the nationwide closures of schools, delaying the reopening of classes, and implementation of various instructional modalities. On the other hand, parents have encountered various challenges from the new mode of learning in virtual setting; delivery of instruction; unsatisfactory learning outcomes; financial difficulties while working for the family during lockdown; struggle with the use and availability of technology; and personal problems on health, stress, and learning style. This study serves as a basis for providing a comprehensive and inclusive education policies while considering the perspective of the learners’ parents during the pandemic and beyond.
Volume: 10
Issue: 3
Page: 901-911
Publish at: 2021-09-01

Total power deficiency estimation of isolated power system network using full-state observer method

10.11591/ijeecs.v23.i3.pp1249-1257
M. Saifuzam Jamri , Muhammad Nizam Kamarudin , Mohd Luqman Mohd Jamil
An isolated electrical network with an independent local distributed generator is very sensitive towards the contingencies between load demand and supply. Although the network system has less complexity in term of structure, its stability condition is crucial due to its stand-alone operating condition. The total power deficit in the network gives the important information related to the dynamical frequency responses which may directly affect the system’s stability level. In this paper, the approach to estimate the total power deficiency for the isolated electrical network was presented by utilized the Luenberger observer method. Although the power deficit is not the state variable in the network mathematical model, the solution of estimation problem was feasible by introducing the new variable using additional dummy system. The simulation was carried out by using MATLAB/Simulink environment and the designed estimator was verified using multifarious load demand changes. The results show that the estimated signal was successfully tracked the expected actual signal with minimum error.
Volume: 23
Issue: 3
Page: 1249-1257
Publish at: 2021-09-01

Family planning instructor’s performance in the toddler family development program

10.11591/ijphs.v10i3.20868
Simon Sumanjoyo Hutagalung , Dedy Hermawan , Amir Husin
Family planning instructors are vital in implementing the toddler family development program considering their function. This article aims: i) Analyze the performance of family planning instructors in the implementation of the toddler family development program/bina keluarga balita (BKB); ii) Analyse the factors supporting and inhibiting the effectiveness of the performance of family planning instructors in the community. This research used quantitative methods through survey instruments with a population of all family planning instructors which implementing toddler family development program. The pandemic situation has made the data collection process carried out by online questionnaires with Google Forms application. In order to obtain the required data, data collection was carried out through a questionnaire with a sample of 84 respondents. Data analysis was performed through descriptive statistical analysis using MS.Excel and SPSS. The data analysis concluded that the performance of family planning instructors in managing the program is in the good category. In the process approach, effectiveness is shown from the fulfillment of these performance variables in the implementation of the program, so that by looking at the categories in the cumulative analysis that are in the good category.
Volume: 10
Issue: 3
Page: 608-616
Publish at: 2021-09-01

The stability of cannon position on tank prototype using PID controller

10.11591/ijeecs.v23.i3.pp1565-1575
Dimas Farid Arief Putra , Ahmad Syahril Muharom
Tank is a war vehicle made of steel that can be operated on various fields. With various fields and a large amount of terrain that the tank had to pass, this made it necessary for the tank to be able to stabilize the cannon so that the cannon be able to fire right on the target. This study discusses the stability of the position of the cannon on the tank prototype using the PID control system. PID values are obtained by using the Ziegler-Nichols tuning formula and simulink. The system using Arduino MEGA 2560 as microcontroller, gyroscope & accelerometer for the feedback sensor and cannon that driven using three servos that representing the x-axis, y-axis and z-axis. The highest average error value is 4.67 degrees with an overall average value of 2.29 degrees and an accuracy percentage of 98% when the tank tilted randomly on the x-axis, y-axis and z-axis.
Volume: 23
Issue: 3
Page: 1565-1575
Publish at: 2021-09-01
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